This hotel is in a great location if you want to be in downtown Lakeland. The hotel is very nice in the lobby and restaurant and is well decorated. However, the room where I stayed was not of the quality that I expected after seeing the first floor areas. The walls were in need of painting and repair. I looked on five different floors before I found a drink machine and an ice machine and they were on different floors. The staff was courteous and well trained. The food we ate at breakfast in the dining room was delicious but pricey. If you like classic hotels and don't mind some things in the rooms being outdated, such as the TV, you will probably enjoy staying in this historic hotel.

I ve stayed at the Terrace numerous times and it will always be my number one choice when I come to Lakeland but, it is time for some much needed upgrades and attention to detail when it comes to the rooms.
Upon arrival complementary valet parking is as always lovely and the attendants are always extremely polite and helpful with luggage. check in is as always a breeze and the hotel is beautifuly decorated for Christmas with their usual massive tree and the delicious smells coming from the Terrace grill is always extremely enticing and creates a special cozy atmosphere.
The rooms however, while decent in size need to be upgraded. Flat screen tv's are a must today. The sheet quality wasn't what I remember it being and I had requested feather down pillows which I dont think thats what they were. The shower door would not close all the way which made for a chilly draft coming in the shower and an overall annoyance.

Great complimentary coffee in the downstairs lobby in the morning and if you get a chance to eat at the restaurant its always delicious even though the prices are pretty steep for Lakeland. (its not NYC!)

The staff are always polite and helpful and I will still continue to stay at the Terrace and reccomend it to others because you cannot beat the location and walking distance into downtown. Lakeland is not a touristy town but a major attraction is Florida Southern College which was designed by famous architect Frank Lloyd Wright and proudly, FSC is his largest collection (and my Alma Mater :)). The Terrace is minutes from the school.
All in all I as always enjoy staying at the Terrace but it's time my dear friends to bite the bullet and modernise the rooms a bit!!
Love yall still though!

Stayed 1 night at the hotel and it was outstanding. Comfortable, great downtown location and friendly staff. Went into the restaurant for some light bites and had poor service. We were one of 3 tables at the time. The waitresses seemed to hover over the entrance while ignoring their tables. Had to make eye contact 2x to get drink refills, and one last time to say we were through and would like a check. Whomever is in charge of the restaurant area of the hotel needs to bring it up to the level of the hotel.

Some of the amenities are a bit dated, but still classic charm. Great views, restaurant a bit pricey and a few minor upgrades needed in rooms. Also, this place has the smallest elevators I have ever seen