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The Palms Hotel and Villas – reviews, photos

3.0 of 5
3100 Parkway Boulevard, Kissimmee, FL 34747
Hotel amenities
The Palms Hotel and Villas
Ranked #13 of 171 hotels in Kissimmee
4.0 of 5 stars 163 Reviews
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163 reviews from our community

What travellers say about this hotel
  • Very nice(7)
  • Disney world(7)
  • Continental breakfast(4)
  • Bedroom villa(4)
  • Free shuttle(4)
  • Great value(4)
  • Maid service(3)
Traveller rating
    82
    44
    21
    7
    9
Only show reviews for Family (86) | Couples (35) | Business (10)
Date Rating
Sheboygan, Wisconsin
1 review
2 helpful votes 2 helpful votes
“Stacy-Sheboygan, WI”
5 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

Our family has stayed at this hotel every time we have come to Florida. I came down to participate in the Disney 1/2 marathon and chose to stay here again. You can't beat the price of the rooms, especially when bringing a family on vacation. We love the fact that we can all be in the same room and not be tripping over each other. When I stayed by myself this time, Brian, the front desk manager recognized me from a previous stay. The staff is very helpful in answering questions, getting extra towels/pillows if needed. We couldn't have found a better place to stay as the staff is excellent and so is the value.

Room Tip: I have stayed in 3 different buildings during different trips and haven't had any issues with an...
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  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Stacy S about The Palms Hotel and Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOSinNC, General Manager at The Palms Hotel and Villas, responded to this review
31 January 2012
Thrilled to be your home-away-from-home every time you and your family visit Florida; this means a lot to us! Thank you for taking the time to share your experiences and your positive comments about your return visit to the Palms Hotel & Villas. We do appreciate your recognition of the benefits of visiting our resort and our staff’s commitment to your comfort. I will be sure to share your comments with them. Every year we are privileged to host Disney Marathon Volunteers and Runners that come to participate in such a special weekend. This event also serves as a big fundraiser for the leukemia and lymphoma society.

We are very content that whether you visit with the entire family or traveling by yourself, you still find comfort and peace of mind with our spacious and cozy Villas and happy that you benefited of our great value. We appreciate your patronage, and look forward to your return once again! Your feedback is important in meeting and exceeding your expectations, and those of our future guests, and I appreciate that you were willing to share the details of your visit all of us! Thank you!!


Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
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Southampton, England, United Kingdom
1 review
“Great value and lovely staff”
5 of 5 stars Reviewed 13 January 2012

We stayed here between christmas & new year 2011 and thought it was lovely, really friendly staff always willing to help, very clean rooms and dining area, lovely food, & beautifully decorated christmas trees aswell! The pools were lovely too and had a bbq area which we used one night aswell which was great. Was a good location for getting to the parks and for eating out and shopping. Great value for money and would definately go there again.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sam D about The Palms Hotel and Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOSinNC, General Manager at The Palms Hotel and Villas, responded to this review
31 January 2012
We are honored and privileged that you spent Christmas and New Year with us, which is such an important and special time of the year. Thank you so much for taking the time to write your review and for sharing your thoughts and comments about your visit with us and our future guests. We were delighted to be a part of this special trip of yours and very content that you took advantage of everything that we offer and our amazing value.

Your comments and kind words are greatly appreciated, and thank you for your recognition of our staff’s commitment to our guest’s comfort. We are anxiously awaiting your return to our hotel! Thank you once again!!


Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
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Miami, Florida
2 reviews
3 helpful votes 3 helpful votes
“Excellent room and hotel for this price/quality”
5 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

I have to start by saying that the price point for a hotel of this quality is unbeatable. For a modest price, you can stay at a hotel that includes rooms having a separate bedroom, a pull out couch, a full kitchenette, and two TVs. Quality-wise, the rooms were clean and well-kept, the cleaning staff was top-notch (I left the chambermaid a nice tip) and there was a decent breakfast (inclusive).

I have a wife and two children and we just can't stay in a standard Disneyworld room with two beds. They are two small. And getting a suite with a separate bedroom is cost prohibitive at Disneyworld. For a more economical price, you can get so much more at the Palms Villas. I recommend it.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mterry2948 about The Palms Hotel and Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOSinNC, General Manager at The Palms Hotel and Villas, responded to this review
31 January 2012
Thank you for taking the time to contribute about your experiences and your positive comments about your return visit to the Palms Hotel & Villas. We do appreciate your recognition of the benefits of visiting our resort and our staff’s commitment to your comfort. I will be sure to share your comments with them.

We are very content that your family enjoyed our spacious Villas and happy that you benefited of our great value and unparalleled quality. We appreciate your patronage, and look forward to your return once again! Your feedback is important in meeting and exceeding your expectations, and those of our future guests, and I appreciate that you were willing to share the details of your visit with them for a second time! Thank you!!


Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
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DeLand, Florida
1 review
1 helpful vote 1 helpful vote
“Amazing!”
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

Stayed here for Disney 2012 Goofy Challenge. This place is amazing. If you are looking for contemporary design,state of the art appliances, or "new" carpet--GET OVER IT! The service here outweighs anything that you could attempt to find wrong. They take any requests seriously and work to provide you with what you need. Stayed here for Disney Goofy Challenge event. I was provided with a quiet room (yes, there was no noise outside the entire night) which was requested when making the reservation. From making the reservation, checking in, and checking out--it was seamless. The housekeeping staff does not bother you unless you want new linens, and they provide them without hesitation.

The rooms we had came equipped with a full kitchen where we could store our own food. Or we had the additional option of restaurants right next door or a Publix grocery store right up the street. I happened to stay here for running Disney. Forget the hassle and angst of driving over from elsewhere--THIS HOTEL IS IN THE PERFECT SPOT for running Disney. One right turn out of the hotel and you are there without even getting back on to the highway.

And even more so than convenience, this was a comfortable place to sleep! The beds are a heavenly mass of cloud-like comfort. I could not believe that I fell asleep every night immediately and without discomfort.

We liked staying here so much that we are planning to bring our family reunion back here in the fall. You will not regret staying at this hotel!

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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOSinNC, General Manager at The Palms Hotel and Villas, responded to this review
12 January 2012
Thank you so much for taking the time to write your review and for sharing your thoughts and gracious comments about your visit with us and our future guests. We were so pleased to read that we have gained your confidence, and that we will see you again in the future. We would be honored to be a part of, and will welcome the opportunity to assist you in planning for your family reunion.

Your comments and kind words are greatly appreciated, and thank you for your recognition of our staff’s commitment to our guest’s comfort.

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Canada
Senior Contributor
33 reviews 33 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Absolutely amazing hotel/villa”
5 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Stayed at this hotel/villa with my 2 teenagers and this was an amazing hotel. The villas were really clean and spacious. The staff was extremely helpful in providing information about attractions around us. You can even buy tickets to Disney world and other amusement parks on location. The pools were breath taking. There was complimentary breakfast and it was really good. The main building had free Internet access for everyone. This hotel has a convenient shuttle to Disney world that can work to your schedule.

  • Stayed July 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Hotels4u101 for Kissimmee
Ask Hotels4u101 about The Palms Hotel and Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOSinNC, General Manager at The Palms Hotel and Villas, responded to this review
10 January 2012
Wow!! Thank's so much for taking the time to write your review and for sharing your thoughts and comments about your visit with us and our future guests. We were so pleased to note that we have gained your confidence, and anticipate seeing you again in 2012!!!

Your comments and kind words are greatly appreciated, and thank you for your recognition of our staff’s commitment to your comfort and enjoyment of our resort that we hope to deliver to all of our future guests.

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Palms Hotel and Villas

  • Palms Hotel Kissimmee
  • The Palms Hotel
  • Palms Hotel Villas
Address: 3100 Parkway Boulevard, Kissimmee, FL 34747
Price range (per night):* INR5,433 - 8,345

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