Well me and my family when to stay at te vacation villas when we got to our place (CCC) it was cool when we first walked in it kinda looked like it hasent been used for awhile around night time i started to see BIG RED ANTS everywhere in the bed,bathroom,kitchin EVERYWHERE.So i whent whith my mom to the loby and they gave us this nice new and clean room it was so nice i loved it.Next was the TimeShare. Pesitation they gave us free breakfast and it was OK then they said the Timeshare would only take 1hr and 3min we rode Around in golf carts and looked at units when se got back to the main hall we took a look at westgate history then sat at a table we said we did not want the time share but he got made and brung out this person to try to convince us then another and another i steped outside i was getting tyred of it.The whole prosses took about 5Hrs What a waste we just ended up Hiting the Bug Infested Pool Ewwww i advise you not to go there ever again.....!!!!!!!

We went with the owner to his so called nice place,we have been going with him each year the first week in May,it's been down hill each year. We are in the unties that are out side the gate pool # 8 this year was real bad!! So was the unit not updated tv so old in the three rooms!!
We where told the unit was updated well let me tell you it was not.. The front door was broken the safe did not work we found a few friends on the floor you know what I mean!! We where told the updated unites where all taken bullS. The unit next to us had new t.V's and new beds.. I hope when we go back next year in May it's all new Ha,Ha.

I usually don't write reviews of where we stay but this one merits some comments as I appreciated the comments I read both before and after staying at this resort.

We booked Westgate Vacation Villa's through a travel site that offers "secret hotel" getaways for a two night last minute trip to Orlando for golf and Universal Studios. We are Florida residents so were really looking for a nice, reasonably priced place to sleep and took a chance on booking an un-named hotel. Westgate was billed as a "4 star condominium resort" which sounded great for the price and since it was only two nights we really didn't need house keeping services. The room turned out to be a one bedroom suite with kitchenette (I suspect what they list as a studio) which was a nice amount of space for the price paid especially since we like having a separate bedroom and sitting area. Although it had sliding patio doors that opened to a screened-in area there was only 6" between door and screen so no actual balcony that could be used for sitting outside. The decor of the suite was very dated--mid 80's pink laminate furnishings, old fiberglass bath and wall surrounds and a CRT television. Definately not 4 star quality. It was clean however and the building was right by the pool and pool bar with a very friendly bartender.

We own a timeshare with a different company and are used to the check in process of being routed through the "welcome center" to get our parking pass/welcome package. We however have never seen a process as complicated and long as what we experienced at Westgate. Although I waited only 5 minutes to reach someone at the check in counter it took the agent more than 15 minutes to check us in even though it was pre-paid reservation and they had the ticket waiting. He would not give me the keys directly after finally finding us a room (the resort was almost empty as it is low season so go figure) and my husband was not allowed to wait in the car out front for me but was directed to park (I guess they knew it was going to be a long wait). After finding the room and getting our deposit and home info/phone number, the check in agent first called someone from VIP services to whom he handed our info and keys, left and returned and who then proceeded to take us to "Bob" to get our welcome package (we still don't have the key or directions to our room). Bob who was very nice, spent 10 minutes valiantly trying to convince us to join them for breakfast in the next two days and tour the property. Having done this before with our own timeshare property we were not interested in spending any of our short vacation time talking to timeshare salesmen so we refused politely. Bob then handed us, and our keys, off to a bell man who was to take us to our room. We told the bellman that we did not need his services and just to give us directions and we could get ourselves into the room. Wow! We are now 25 minutes into checking in! The bellman reluctently got us a map and drew us directions to the building we were staying in. As we left, we watched another bellhop loading an elderly lady onto a golf cart and then directing her husband to follow them in his vehicle so he could settle them in their unit. I'm not sure how much more time it would have taken should we have allowed them to take us to our unit.

So, we started with a bad taste in our mouth due to the lengthy check in process. A few drinks at the pool bar with the friendly bar tender made things better although the pool was closed due to an "accident in it" and the bar tender was upset with how long it was taking maintenance to show up and clean it. The timeshare resort is huge (3000 rooms according to the check in agent) with many buildings close together and looks more like a huge apartment complex than a vacation desitination. It was not anywhere near full during our visit and I would suspect that parking would be a struggle when all of the units are full.

All in all we had a good trip. The price paid for the room we got was good but I don't think we'd stay here again--will look for a true 4-star quality facility--even if it costs a bit more.

An excellent vacation; clean grounds, clean rooms, clean pools, and close to the Disney Theme parks. This was our second year coming to this resort.
WE had the reduced Time Share Tour rate; the tour with Robert was excellent!
Our daughter loved the Mickey Mouse pool; we can't wait for the water park to be completed for our vacation at Westgate next year!