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Quality Suites Royale Parc Suites – reviews, photos

3.0 of 5
5876 W. Irlo Bronson Memorial Hwy, Kissimmee, FL 34746
Hotel amenities
Quality Suites Royale Parc Suites
Ranked #42 of 171 hotels in Kissimmee
3.5 of 5 stars 756 Reviews
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756 reviews from our community

What travellers say about this hotel
  • Happy Hour(36)
  • Pool area(33)
  • Free breakfast(31)
  • Very nice(29)
  • Bedroom suite(29)
  • Old town(27)
  • Hot tub(18)
  • Rooms are clean(13)
  • Shuttle service(12)
  • Flat screen TV(7)
Traveller rating
    196
    254
    138
    90
    78
Only show reviews for Family (416) | Couples (74) | Business (27)
Date Rating
Chicago, Illinois
1 review
4 helpful votes 4 helpful votes
“Rudest concierge lady ever!”
3 of 5 stars Reviewed 10 February 2012
4
people found this review helpful

The hotel was not what we expected. The photos are deceiving. The hotel was in a good location. We had shuttles that took us to Universal Studios and Disney World daily and it was only 15 minutes away. So that was convenient.
However, we experienced the worst customer service ever by the lady wearing casual clothes at the concierge desk. She was rude, blunt and didn't offer us help at all. After asking her if they sold Disney tickets, she responded with "Depends, are you single?". The next day, when we approached her, she greeted us with "What do you want?". When we asked for a taxi to the mall, she didn't inform us that the hotel had a deal with a shuttle service and would be calling them to take us there. She also didn't tell us how much it would have cost and told us the mall was 10 minutes away when it was a 45 minute ride. We could have called a taxi ourselves and saved $50! How can someone with terrible service be working there? Front office on the other hand, were friendly and helpful. Good location, terrible service.

  • Stayed February 2012, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Ellen L about Quality Suites Royale Parc Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen Cohen, Guest Relations Manager at Quality Suites Royale Parc Suites, responded to this review
17 February 2012
We’d like to apologize to reviewer Ellen L for the service she received from our concierge. It’s important to us that our guest enjoy their stay and we’re truly sorry that reviewer Ellen L left with such an impression of the concierge. We’re glad that they were able to take advantage of our complimentary transportation to the parks and that they found our location to convenient for their needs. We hope that reviewer Ellen L will give the Royale Parc Suites a second chance.
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Greenville, Mississippi
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“ok”
2 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

The room was clean. The beds were not the most comfortable. The pool was nice since it was heated. They give out free drinks in the evening but I feel they are too liberal as there are many people there that are drunk and there are many children down there and the people do tend to be loud. Granted the bar is next to the pool and it is open but they shoud really cut off someone that has had too much. The shuttle is very limited going back and forth to the parks as it goes only a few times a day.

  • Stayed April 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask traveler2702 about Quality Suites Royale Parc Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen Cohen, Guest Relations Manager at Quality Suites Royale Parc Suites, responded to this review
15 February 2012
We’re happy to hear that this reviewer and their family enjoyed their stay in April 2011. Here at the Royale Parc Suites we strive for total guest satisfaction. As reviewer Traveler2702 mentioned we do offer a nightly manager’s reception, were we serve complimentary draft bud or bud light, wine and soft drinks. We hope this reviewer will continue choosing the Royale Parc suites and that we’ll see them April 2012.
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Sarnia, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“nice stay”
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

good location, pool area was nice with a heated pool and hot tub. free breakfast was average, cereal toast boiled eggs juice coffee. beds were lumpy with lots of pillows. clean rooms, kitchenettes were average everything worked. staff was friendly. they have a n evening reception every night from 6-7pm cocktails no charge. room rates are cheaper if you book online.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask orchardview58 about Quality Suites Royale Parc Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen Cohen, Guest Relations Manager at Quality Suites Royale Parc Suites, responded to this review
8 February 2012
As reviewer orchardview58 mentioned we have a nightly manager’s reception from 6pm to 7pm, offer complimentary draft bud or bud light, wine and soft drinks. We’re happy to hear that this reviewer was able to enjoy our property and amenities such as our complimentary manager’s reception. We offer a variety of items during our complimentary breakfast. Though the selection may be the same daily guest have the options of trying different items daily. Members of our staff are always available to assist with any questions or concerns our guests may have. We hope that reviewer orchardview58 continues to choose the Royale Parc Suites when in the Central Florida area.
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Lansing, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Spacious Rooms”
3 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

My wife and I took our daughter to Disney World and stayed here for four nights. Our room was very spacious and was perfect for our family size. My daughter had her very own room which was great for my wife and I. The room had a small kitchenette with a dishwasher(what a bonus),fridge,and stove, a very spacious living room, two bathrooms, and two bedrooms. The room decor definitely needed an update but it really didn't bother us because we didn't spend a whole lot of time in the room. The grounds of the hotel were nicely maintained along with the pool area and playground. The hallways, elevators and outside walls of the hotel could use some tlc however.

They have a gift shop and pizza joint right inside of the hotel which is convenient if you don't feel like walking or driving somewhere. They do offer a free hot breakfast but like another reviewer stated it's kind of bland and they offer the same thing everyday, also the lines can be kind of long, you're better off going to the Dennys right across the street.

Service is kind of hit or miss, the front desk never seemed to be able make change at any point of the day, I went down several different times to buy change and every time was turned away because they didn't have any. Also they advertize discounted Disney tickets which they do in fact have, but you have to sit through a time share seminar in order to get the discount. As other reviewers have also stated the shuttle times to the parks are pretty limited as well, in the evening they only had three scheduled shuttles returning to the hotel and you had other guests from other hotels being dropped off and picked up as well.

All in all a comfortable stay would definitely come back.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Craigcutt about Quality Suites Royale Parc Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen Cohen, Guest Relations Manager at Quality Suites Royale Parc Suites, responded to this review
8 February 2012
We’d like to thank reviewer Craigcutt for choosing the Royale Parc Suites. We know there are many places to choose from in the Central Florida area and we’re glad you chose us. As this reviewer mentioned we offer spacious suites, with one or two bedrooms. We offer a variety of items during our complimentary breakfast. Though the selection may be the same daily guest have the options of trying different items daily. Perky’s Pizza is located inside our Cajun Quarters restaurant and is open daily. Guest can order in, take out or have it delivered to their suite. The Royale Parc Suites does provide complementary scheduled transportation to Universal Studios, Sea World Orlando and Walt Disney World. Our shuttle service is not a continuous shuttle to and from the parks, but a complementary service schedule according to the hours of operation of the parks. Some of our guests have found that driving to and from the parks best fits their schedules. We look forward to their next visit.
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Hamilton, Canada
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Good value and very clean”
5 of 5 stars Reviewed 2 February 2012

Close to everything. Has laundry facilities, kids park and even free drinks from 6-7 pm.
Nice clean suites with all amenities. A very good value!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask vacationgirlOntario about Quality Suites Royale Parc Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen Cohen, Guest Relations Manager at Quality Suites Royale Parc Suites, responded to this review
5 February 2012
On behalf of our entire staff I’d like to thank reviewer VacationgirlOntario for their positive comments. We’re glad to hear that they enjoyed their stay and found the Royale Parc Suites to be a good value. As this reviewer mentioned we offer a nightly manager’s reception from 6pm to 7pm which offers complimentary draft bud or bud light, wine and soft drinks. We look forward to this reviewers next visit.
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Additional Information about Quality Suites Royale Parc Suites

  • Quality Inn Kissimmee
  • Quality Hotel Royale Parc
  • Quality Suites Maingate East
Address: 5876 W. Irlo Bronson Memorial Hwy, Kissimmee, FL 34746
Price range (per night):* INR4,929 - 8,065

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