In general i found my 3 week stay here very enjoyable. Very quiet, nice room, massive bed, a sofa, desk, tv, fridge, microwave etc etc.. The staff were pleasnt and helpful and the hotel was only a short bus ride to disney. We had quite a few ants in our hotel room about a week into our stay, and since wed never been abroad before we didnt realise this happens alot and we complained about it. we were told that there were no other rooms available so they gave us a free upgrade to a suite which included a living room and kitchen which was great! the first suite we moved into had a real ant problem all over the kitchen so again we complained and the guy on reception gave us keys to all the empty suites and let us have a look round and choose the one we wanted.
The shuttle bus to Disney was very handy as we didnt have a car but getting to universal was a bit of a problem. the shuttle bus advised us that a hotel up the road did a bus to universal and to jump on there so that wasnt a problem :) the nearest shop and restaurants were about 30mins away so a car is really advisable!
The breakfast wasnt great, plenty of choice but quality was pretty poor im my opinion.. the pools were alright, a little bit dirty though. the brouchure i read said there was a games room but when i asked on the recpetion they said there wasnt a games room. i actually found the games room and realised why they lied and said there wasnt one.. it was pretty shocking!
All in all we had a fantastic holiday and thought the palms was definatly value for money... we had 3 weeks accommodation and flights for £600 each :)
- Palms Hotel Kissimmee
