This hotel has a huge atrium, which houses a well maintained jungle of exotic palms, orchids, alligators, and turtles. We were very thankful for this oasis, as it had freezing temperatures the past weekend. The kids had a blast exploring this huge "wilderness" in the middle of the hotel. Unfortunately, there was no pool under the dome. While the "South Beach" pool was heated, it was still too cold to go outside (talk about arctic blast in Florida...).
When we arrived (after 9pm), we received a room that smelled strange (maybe smoke). Without any complication, we got another room. However, this one had already been "tested" by another guest. Two towels were on the floor and the display pillows were on the dresser. When I pointed this out to the bellboy (that was delivering the bags) he just said " that it was ok, it was a clean room". Oh well!!! With two tired kids I was not going to change rooms again.
Note to Management: after a guest goes into a room and does not stay in it, it should be checked by maintenance, just to make sure everything is still perfect!!!
When I mentioned to the front desk, that my water bottles were missing, I got my resort fee of $15 promptly refunded. I have to say, everyone was really courteous, and friendly.
The breakfast buffet was excellent. Everything was fresh. They had fresh fruits (strawberries, grapefruit, melons, cantaloupes), an omelet station and the most delicious french toasts! It was delightful to sit outside, under the huge dome. Of course, this did not come cheap. (2 adults, 2 kids~ $70). For me, it was worth it.
This hotel is very close to the Disney parks. Overall, I liked the hotel and would stay there again.
- Gaylord Resort
- Gaylord Palms
- Gaylord Palms Resort Orlando
- Gaylord Palms Hotel
- Gaylord Palms Resort
- Gaylord Palms Orlando
