“Great Resort and Location... but with a CATCH!!!”
Our first time in Islamorada and never knew what to expect. The location is fantastic and the Holiday Isle Resort has, probably, one of the best beach waterfronts on all the Florida Keys. However, it wasn't everything as smooth as we desired. There are four buildings connected with this hotel. Two of them have GREAT rooms and views and, in contrast, the other two buildings TOTALLY SUCK!!! Upon our arrival we were given a room in the Building 3. Horrified we discovered a room just a bit larger than a shoebox. No matter the king size bed. There was no view what-so-ever and everything looked and felt very bleak. We just couldn't imagine staying there. We went and talked to Tony G., the front desk man, a wonderful guy, very accommodating, who immediately changed our room to the building # 2 (200), right on the beach, two large beds, refrigerator and - no kidding - about THREE TIMES larger than the first room. We just couldn't believe the difference. Needless to say, the whole "color" of our stay changed immediately. So, FOREWARNING: Totally steer away from the Building # 3 and Building # 4. Main Building # 1 and # 2 are great, great view, right on the ocean. Everything else is unacceptable. Happy Vacationing!
Room Tip: NEVER, EVER accept a room in Building 300 or 400. They are HORRIBLE. However the rooms in building 1...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 February 2012
Thanks very much for your comments. We have a arge variety of room types and locations with the PCI complex. Approximately half of the rooms are directly on the beach overlooking the ocean. The other half are either garden view, or Marina view rooms and suites. I am glad that ultimately you were given a room that you were very pleased with. We look forward to your return in the near future! Thanks for your feedback.
Sincerely,
Bob Van Bergen
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC