We stayed for 3 nights in February.

First when we made our reservation, in December, we were told that if we had to cancel less than 10 days before our stay, we would pay for ALL THREE NIGHTS, not the standard one night penalty. I asked to speak to managers, but received the same response. That seems excessive.

We had a "courtyard view." Our courtyard was a gated garbage area, with a giant industrial air conditioning unit. The shower had almost no water pressure, and there was no bathtub. One day there was almost no hot water. The rooms are tired-looking, and the air-conditioning units are the old noisy wall units. But the bed is very comfortable. There was a mini-fridge in the room, but it was bolted shut.

No one on the staff was rude, but they all seemed worn out, and no one was pleasant, friendly or welcoming.

So what's good here? The location is fantastic. Having access to Sunset Key is a real plus. It has a great beach, with drink and food service. We had one meal in the Bistro, and it was good. And drinks and appetizers on top of the deck is fantastic. Hard to beat watching the sunset from there. Gorgeous. The pool is nice, and there seemed to be enough chairs around it.

I didnt stay at this hotel, my rating are for their mojito cart that I went to. I was told by a friend to look for the guy in the mojito cart in front of the westin because his mojitos were the best. And she wasn't lying. Hands down best mojito I've ever had. If I ever return to key west ill have to stay at the westin just to be near mr mojitos cart!

I will start off by saying even if you prefer westin resorts do not book on westin site, the room is not worth it! We used Priceline and think that we over payed for what the "resort" offers.
We wanted to take the boat over to the other westin resort since the pool area had wet cushions from the rain the night before and were told it was 20 dollars a person! Keep in mind this is on top of a high resort fee here, insane!
Although the manager I other responses has noted the building rooms were renovated 3 years ago again and again, they are just not as nice as the other westin resorts. There are no tubs, the water pressure is awful, the towels were dirty, they have old school ac units and the Check in desk and lobby area are not in the main building. The staff seems angry and unhappy to be working here.
Positive is location. I would say it is worth 150 a night max! Also if you have points it is not worth it!

Stayed at the Westin two weeks ago. It was a first visit to the Florida Keys and this hotel was superb . My wife and I stayed in the annexe with an ocean view. The view from the balcony was excellent. It overlooked a small Marina, boardwalk and cruise terminal. The hotel itself was first class. Everything from cleanliness,facilities, helpful staff, sunset bar and restaurant was faultless. Would definitely return and recommend to anyone. The hotel is perfectly located to the resort of Key West. Plenty of shops , cafe's , bars etc.