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Poinciana Place – reviews, photos

715-719 Whitmarsh Lane, Old Town, Key West, FL 33040
Hotel amenities
Poinciana Place
5.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    32
    2
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    1
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Date Rating
Connecticut
1 review
2 helpful votes 2 helpful votes
“Ideal Location in Key West”
5 of 5 stars Reviewed 6 January 2012
2
people found this review helpful

My wife and I stayed in the Garden unit right after Thanksgiving. In searching for a rental, I emailed a dozen different people and the people who manage/own this property were the most polite of all of them. They were also the first to respond to my inquiry. Our entire experience was top shelf in dealing with them. We are hoping to return to this same rental or the top floor "tree top unit" as much as possible. We love Key West and this type of rental is exactly what we were hoping for. I don't usually write reviews but... even though it's January now, I can't stop thinking about what a great time we had!

Poinciana Place is tucked into a neighborhood just a block and a half back from the middle of Duval St. We rented bikes and easily rode to everything within a couple minutes! These units are really the genuine Key West experience in that you'll live like a local while you're there.

I am a self employed commercial renovation contractor and after seeing what's "under and behind things" in many hotels, I've become very picky about where I sleep. I felt like I was in someones home rather than a hotel. I loved this property because the owners are very careful and involved on a week to week basis. I've stayed in beautiful, luxury homes in Florida that have long distance land lords and let me tell you, things start to fall apart when there is no owner around. These people are looking at this place every week in between rentals and check the chemicals in the hot tubs every day. I really couldn't think of being any happier. Everything worked well, was as described and there were many little extras that you wont get anywhere! Incredible privacy...

I cant imagine a better value for your vacation dollars... We are looking forward to many trips down there in the future...

Room Tip: Both units have an identical footprint. Tree top unit has cathedral ceilings and a loft. Garden un...
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mikeeoung about Poinciana Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn Baker, Director of Sales at Poinciana Place, responded to this review
20 March 2012
Thank you for the great detailed review. Guests like you keep us wanting to do our best! We'll look forward to your return to the Poinciana Place Treetop.

Warm regards,

Carolyn and Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lockport, IL
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Great location, clean...a perfect vacation!”
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

My husband & I stayed in the Garden Unit (lower level) over Thanksgiving week 2011. As soon as we pulled up the tiny, quiet lane just off Duval, we felt at home. This place has everything. The suite had a full kitchen with everything you could possibly need. We didn't cook at all, but if we wanted to, we could have! The full sized fridge and coffee pot really came in handy. Bruce (the owner) has the kitchen stocked with spices, silverware, pots, pans, you name it!

The bedroom has a king size bed with the bathroom right off the room. There was even a hair dryer for use in the bathroom! :) Just outside the bedroom is a beautiful patio with a jacuzzi, hammock and everything you need for a day at the beach! Also outside the patio is a shared area containing sunchairs, a patio table and washer/dryer! Since we were on the first floor, we found that we were the only ones taking advantage of this area. It was so peaceful!

The location is absolutely perfect. You are right in the middle of both ends of Duval, but it's so quiet you'll never know how close you are! We were lucky enough to be visited every morning and evening by a cute, friendly little cat.

We absolutely loved it here. Both Bruce and Carolyn were wonderful to deal with. I can't say enough about this little piece of island heaven! We can't wait to return.

Mike & Tara

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 5 more reviews by tearbearchickie for Key West
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn Baker, Director of Sales at Poinciana Place, responded to this review
30 November 2011
Thank you so much for taking the time to write your kind review. Bruce and I are so pleased you enjoyed your stay at Poinciana Place. It is a sweet spot on the island.

Hope you return!

Carolyn
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Elverson, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Perfect Place to Stay”
5 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

This place was absolutely perfect!! Great location, beautiful backyard, spacious living room, and hot tub--all just steps off of Duval! We will be back soon!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn Baker, Director of Sales at Poinciana Place, responded to this review
21 November 2011
We're so pleased that you enjoyed yourselves and took the time to write the kind review.

Hope you will return!

Carolyn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Venice, Florida
2 reviews
1 helpful vote 1 helpful vote
“Adorable home, great for a couples getaway!”
5 of 5 stars Reviewed 4 November 2011

Me and my fiance stayed here for a week and had such a good stay! The owner was so nice and accommodating. My fiance brought his boat with us and the owner who is a former 100 ton captain, brought us some maps and tips on where to take our boat and what to see! The house literally has everything you need, from kitchen utensils, bedding, everything you could imagine in the bathroom, down to all your beach gear, you really feel at home. It has a gate with a lock, so you feel very safe, even though the neighborhood is pretty nice.

We stayed up stairs and the whole time we stayed there were others staying in the bottom part of the house (its a duplex) They keep it separated very well though, we hardly noticed them. We did use the backyard deck area to grill, almost every night! Its a place that both parts of the house can access but we never had a problem with anyone wanting to use the area at the same time.

The best part was the location! Its smack in the middle of everything. It about two blocks from Duval which is a five minute walk, perfect for being close but not to close to the noisy crowd. Its toward the center of Duval as well, so each end is about the same walking distance.

We will definitely come back and stay here again! My fiance end up proposing while we were here so this place will always be special to us!

Room Tip: This is a great place for couples
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  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bensalem , PA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Wonderful stay, felt like a local!”
5 of 5 stars Reviewed 1 November 2011

Would recommend over a pricey key west hotel! We stayed for a week in the treetop unit, and another couple we were traveling with rented the garden unit. The location was perfect, just walk down the street and you are in the center of it all.

The owners have thought of it all,everything you could want was waiting for us. Enjoyed using the kitchen as well as the grill.The hot tub was great. We rented bikes from Moped Hospital (2 blocks away) and had so much fun riding around and exploring.

There was a bit of a musty odor in the unit, but they had plug in air freshners to try and cover it up . We weren't used to the window AC units and the noise they make, but got used to it.
Also, if you stay you are sure to meet a cute little grey kitty we named Vacay Kitty. Our first meeting was her at our door meowing. Obviously the renters are all very kind to her because she was so sweet. She likes chicken :)

2 thumbs up, why pay more for a hotel when you feel at home here.We will definately be staying again!




  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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