My husband, two sons and I recently stayed at this property. We usually prefer the condo/timeshare properties because of the space. This property is definitely a plus in that respect. The kitchen, bedrooms and bathrooms are all spacious. The added laundry and huge balcony is definitely a plus when travelling with kids. The property being situated next to the airport should not be taken lightly. We knew about the aiport before we arrived. A little noise doesn't typically bother us and the kids like seeing planes take off. BUT, the noise is really loud. Not little propeller planes but fairly large jets taking off over your room starting at 6:00 A.M. You get used to it after a while but smell of jet fuel is just awful. We couldn't sit on the balcony or by the pool on several days because the wind was blowing the jet fuel smell over us constantly.
The rooms are also starting to show some wear and housekeeping could definitely be better. Thick dust on the toliet paper holders, chunks of tile missing, dishwasher with missing parts, dirty couch, fridge that was covered in sticky stuff, a microwave that needed to be wiped down, a shower with the slowest drain ever. Plus, the most unfriendly front desk staff. We checked in the evening and the person at the front desk was very rude. Sighed and was clearly put out when I said we were checking in. I'm not sure what the problem was but I felt like I was being rude for checking in.
The location was a plus. It is definitely out of old town which we prefered with the kids. We loved visiting old town but liked that we could escape in the evenings. It is obviously easier to park and get around in new town. There are also several grocery stores down the street which made getting food easier. There is also a great pizza place close by (Mr. Z's) which delivers pizza to the property. Benihanna's is also next door.
Overall, I just didn't think the amount added up to quality. I would probably try another place next time I stayed.
- Hyatt Hotel Key West
- Hyatt Key West
- Key West Hyatt
