Stayed here for 4 nights. Overall very good. Friendly staff, good location. Would return.
Only negative comments would be: front desk recommended two restaurants that were AWFUL. And next day other staffers agreed. The gardens do not seem to be well taken care of ... a lot of Palm trees seemingly half dead, and the place was unkempt; needed a lot of pruning. Unannounced male singer on Thursday was enough to make us leave hotel to get away from the noise. Site is within Key West airport final approach and occasionally it suffers from jet noise but not enough to lose sleep over. Poolside breakfast a huge treat. Loved it, loved it. A couple of staff members were beyond nice ... true gems but didn't get their names! One, a lady, seen briefly in their wine video, tends to Thelma and Louis. Thank you so much!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 February 2012
First, thank you for your review. I feel I have to address your issues here as they are misleading. The two restaurants in question are 915 and B.O.'s fishwagon. B.O.'s is Zagat rated and 915 recently cooked for and was invited back to cook at the James Beard Foundation. I am highly surprised to hear they where awful. With regard to our Gardens, the very nature of the historic Peggy Mills gardens was and still is nature preserved. The look is and will continue to be somewhat manicured but not to the extent of a chain hotel. It is almost a preserve. The variety of palms have many growth cycles some of which are not to be trimmed as is the case of the huge center palm. Our grounds are watered twice a day via cystern and well - part of our green hotel campaign. The unannounced singer was a guest of one of our guests flown in from New York City, Mr. Cliff Curtis and Tony Danza. It lasted from 6 - 8pm. Finally the airplanes. On an island of 2 miles by 4 miles it is impossible to not hear planes arriving and departing anywhere on this island.
I am happy to here you enjoyed some aspects of our Hotel and met Alicia. She is a gem.
I hope this response helps you understand several aspects of our Island home and we look forward to responding to any of your concerns in person rather than in this manner. we all look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC