This was our second stay at ICH, and this time we stayed for a whole week. I really LOVE this property!
The location cannot be beat. It is very near to the "party" that is KW, but far enough away to allow for a quiet, comfortable night. The property itself is beautiful - thoughtful landscaping and you get a feel that you are only one of a few guests. There is a very nice pool (hard to find at a guest house!), a very nice continental breakfast every morning with breads/rolls, yogurt, fruit, juice and coffee, and bikes available for rent. My husband and I wanted a tandem bike which ICH doesn't have, but Eaton bikes is only a block away if you want something specialized. Grocery store (Fausto's) is about three blocks.
Our room (Number 21) was in the ICH building on the third floor - a Queen suite with living area, kitchen, bedroom and bath and an ENORMOUS private porch with comfortable furniture which bascially doubled our living area. Furnishings are antique which really contributes to the "Old Key West" feel of the place.
The staff is so professional. They are there if you need them and invisible if you don't - PERFECT. Upon check-in our AC was not working and it was fixed, and fixed permanently within 45 minutes. I have had countless experiences at other hotels where it takes forever to get something resolved if it's resolved at all. Housekeeping was fantastic. Our room was serviced quickly and discreetly daily -- THIS PLACE IS CLEAN, CLEAN, CLEAN.
I would love to be able to point out this or that small detail upon which ICH could improve, but I simply don't have one. The value of your stay as compared to what you pay is terrific. This is the only place in KW for us!
