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Fairfield Inn and Suites Key West – reviews, photos

2.5 of 5
2400 North Roosevelt Boulevard, Key West, FL 33040
Hotel amenities
Fairfield Inn and Suites Key West
Ranked #26 of 41 hotels in Key West
4.0 of 5 stars 517 Reviews
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517 reviews from our community

What travellers say about this hotel
  • Pool area(22)
  • Very nice(17)
  • Duval street(15)
  • TIKI bar(8)
  • Free breakfast(8)
  • Front desk staff(5)
  • Comfortable bed(5)
  • Bike rental(4)
  • Old Town Trolley(4)
  • King suite(4)
Traveller rating
    173
    182
    96
    45
    21
Only show reviews for Family (131) | Couples (189) | Business (18)
Date Rating
Ottawa
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Overpriced”
1 of 5 stars Reviewed 14 February 2012

The pool was nice and the breakfast staff were friendly, but the overpriced concrete box they call a "king suite" was anything but. The only thing the location has going for it is that it's a trolley stop, but even that will disappear in another month or so when a two-year road reconstruction project starts in front of the hotel. I would never stay here again.

Room Tip: Try one of the many B&Bs in Key West for a nicer room and far better value.
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  • Stayed February 2012, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask DJ B about Fairfield Inn and Suites Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKeyWest, Manager at Fairfield Inn and Suites Key West, responded to this review
15 February 2012
Welcome to our 8 square mile island paradise, as it is not an inexpensive place to begin with. Thank you for your comments, I apologize your standards of accommodations were not met, yet we have guests that come back year after year, because they love our “Property, Staff & Amenities.” You can see from other guest posts- we do have the best value in Key West and are comparably priced to other properties in our location.

Kind Regards,

Sales Manager

Nick Durso
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ridgway, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“key west adventure”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

The staff were all friendly and helpful. Room was comfortable. We had AC system running and did not notice noise reported by other reviewers. The pool and grounds were well maintained and nice for relaxing. Guest laundry was clean and functional. We were on bicycles, otherwise it is a bit of a hike to a good restaurant.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by mtneer2 for Key West
Ask mtneer2 about Fairfield Inn and Suites Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKeyWest, Manager at Fairfield Inn and Suites Key West, responded to this review
15 February 2012
Thank you for setting the record straight. We really appreciate your comments and look forward to your return.

Kind Regards,

Sales Manager
Nick Durso
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marco Island, Florida
1 review
“Noisy Air Conditioning”
3 of 5 stars Reviewed 11 February 2012

A disappointment for a long time Marriot fan.

We used points for our stay instead of paying the $259. With that you probably get one of the worst located rooms which we did.

It was impossible to sleep. Whenever the needed A/C kicked on it woke you up. Water flow from the sink faucet was anemic making shaving etc. a lengthy process.

Papers were never available in the front office either all out or delayed in arriving.

Breakfast and the pool were fine but the motel should have been razed instead of renovated.

Joe53

Room Tip: Face the pool.
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  • Stayed February 2012, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask jdanis53 about Fairfield Inn and Suites Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKeyWest, Manager at Fairfield Inn and Suites Key West, responded to this review
30 March 2012
I apologize for the inconvenience. It is our absolute priority to ensure the comfort of all our guests. Due to the geographical location of Key West, the heat is something all properties are constantly in battle with, to ensure the comfort of our guests. The A/C units in all the rooms are continually serviced to maintain optimal proficiency. Thank you for identifying your room as one that needs to be serviced, as the A/C units are work horses that are often never turned off. We apologize, and hope we are given another opportunity to serve you in the near future.

Kind Regards,

Nick Durso
Sales Manager
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New York City, New York
Contributor
19 reviews 19 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“not a great experience”
3 of 5 stars Reviewed 11 February 2012

Not impressed with the front desk staff at all- they could not have cared less. No welcome package or thank you to Marriott reward holders. Room was spacious, bed comfortable, but the noise level when you are facing the pool late in the night was bothersome. Gusts making loud noises late into the night did not make for a restful sleep. The bathroom was not clean at all. Glad I was only staying one night, sorry I had to use up all those points. After unpacking went to the bar area and then the front desk to get a few glasses- they do not exist on the property. What a shame, who wants to drink good bourbon out of Styrofoam. The best part was the bicycle rental kiosk on the property. The gentleman there was kind and efficient. Rental price inexpensive, bike functioned and with a basket and lock- everything you need for the 2 mile hike into town for the day.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by KValente for Key West
Ask KValente about Fairfield Inn and Suites Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKeyWest, Manager at Fairfield Inn and Suites Key West, responded to this review
15 February 2012
Thank you for your comments, as they are valued and are taken into account when evaluating changes to our property’s policies. In regard to Check-in, it is our policy to thank each and every one of our Loyal Rewards Members. I apologize you were not recognized as we do appreciate your business- Your comments will assist in ongoing training at the Front Desk to recognize the very people that our industry is made of.

Kind Regards,

Sales Manager
Nick Durso
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A Great Experience”
5 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

WE stayed at this hotel for a few days combining holiday with visiting family. All the staff - without exception - were fantastic! Very friendly with nothing too much trouble. The pool area was clean and very inviting. Although away from Duval Street, taxis were inexpensive and readily available throughout the day. Would recommend this hotel.

Room Tip: Ask for room that does not face main road
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by HS62 for Key West
Ask HS62 about Fairfield Inn and Suites Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKeyWest, Manager at Fairfield Inn and Suites Key West, responded to this review
15 February 2012
Thank you for commenting on our staff. We are pleased you were delighted with your accommodations and what our property has to offer our guests. We hope you have an opportunity to return and visit with family again in the near future.

Kind Regards,

Sales Manager
Nick Durso
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Fairfield Inn and Suites Key West

  • Fairfield Inn Key West
  • Fairfield Key West
  • Key West Fairfield Inn
  • Key West Fairfield
Address: 2400 North Roosevelt Boulevard, Key West, FL 33040
Price range (per night):* INR9,283 - 20,187

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