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Fairfield Inn and Suites Key West – reviews, photos

2.5 of 5
2400 North Roosevelt Boulevard, Key West, FL 33040
Hotel amenities
Fairfield Inn and Suites Key West
Ranked #26 of 41 hotels in Key West
4.0 of 5 stars 517 Reviews
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517 reviews from our community

What travellers say about this hotel
  • Pool area(22)
  • Very nice(17)
  • Duval street(15)
  • TIKI bar(8)
  • Free breakfast(8)
  • Front desk staff(5)
  • Comfortable bed(5)
  • Bike rental(4)
  • Old Town Trolley(4)
  • King suite(4)
Traveller rating
    173
    182
    96
    45
    21
Only show reviews for Family (131) | Couples (189) | Business (18)
Date Rating
Florida
1 review
“Dissapointing room for a Marriott property.”
2 of 5 stars Reviewed 5 February 2012

We were in town for one nite at $229 for an event that our Son was participating in. The young woman at the front desk was great. Very friendly and helpful, also honored our early check in request.

As we made are way through the property to our room (#226) It felt a little run down. When we entered our room I was shocked at the size. It was uncomfortably small, waaay smaller than any standard room I have ever stayed in. The two double beds took up the entire room. The bathroom had a modern glass shower that was nice but the overall size was a tiny box. I had to have my Son step out of room so I could dress because there was no room to move in the bathroom. The rooms were not soundproof at all and the a/c was very noisy but we opted to sleep with the a/c on all nite to drown out the outside noise.

The overall cleanliness of the room was very good although the coffee maker had a thick layer of dust on it and came only with coffee, no sugar cream etc.

There was a very nice pool area with a bar which we did visit briefly for a drink.The Bartender was very pleasant and friendly. Also, there is a very nice complimentary breakfast which had lots of options including Jimmy Dean breakfast sandwiches. The staff at breakfast was amazingly friendly!

Overall, the staff and pool area were great, but the rooms were very disappointing for a Marriott property.

I splurged on this hotel to ensure we had a comfortable room but could have gone with several nearby budget hotels and had the same or better accommodations.

Won't stay again.

Room Tip: Don't get a room anywhere near the highway.
See more room tips
  • Stayed February 2012, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Missbrown305 about Fairfield Inn and Suites Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKeyWest, Manager at Fairfield Inn and Suites Key West, responded to this review
6 February 2012
Thank you for your review. We are pleased that you mentioned the quality of our staff. Thank you for expressing your enjoyment of our public areas- Tiki Bar, Breakfast and Pool. Most guest that come to Key West, don’t come here to stay in their room, it is merely a head in a bed as Key West has much to see. I apologize your room did not meet your standards. Having stayed in one of the rooms, I see them to be very charming. We value your comments. Thank you.

Kind Regards,

Nick Durso
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocean City, Maryland
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“Welcoming...Friendly Staff....Great little place.”
4 of 5 stars Reviewed 5 February 2012

My daughter was very pleased with her experience at the Fairfield in Key West. The rooms were clean and comfortable. I had gifted her my points and she stayed. The hotel staff and bar staff were very friendly and accommodating. Her weekend in Key West began the moment she stepped into the lobby!

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LORIandSTEVEOC about Fairfield Inn and Suites Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKeyWest, Manager at Fairfield Inn and Suites Key West, responded to this review
6 February 2012
Thank you for relaying that information to us. We are pleased that she had such a wonderful time. We hope the both of you have an opportunity to visit in the near future.

Kind Regards,

Nick Durso
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Key West Fairfield Inn”
4 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

This is a great job by Marriott in upgrading an older property.

Room Tip: Ask for a room facing the pool.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask beemer43 about Fairfield Inn and Suites Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKeyWest, Manager at Fairfield Inn and Suites Key West, responded to this review
6 February 2012
Thank you for taking the time in sharing your perception of our Marriott property takeover. It certainly isn’t your typical Fairfield Inn & Suites. I think it has a lot of charm, many of our amenities exceed the expectations of a limited service establishment. We are pleased your stay was an enjoyable one and hope you return in the near future.

Kind Regards,

Nick Durso
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great place to stay and the best motel staff ever!”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

A great motel surpassed only by the motel staff. This has to be the friendliest hotel staff I have ever had the pleasure of meeting. When I return to Key West, I will be staying at this hotel. Thank you motel staff for a very pleasant stay. You truly made us feel welcome. :-)

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask yreka6054 about Fairfield Inn and Suites Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKeyWest, Manager at Fairfield Inn and Suites Key West, responded to this review
6 February 2012
Thank you for your kind comments! You are too kind!

Just a quick lesson on Hotel versus Motels- you would not have had our amazing staff that love their jobs nor all the amazing amenities we have brought to our Hotel for our guest to enjoy, such as the following to name a few.

-An amazing 72,000 gal. free formed pool
-Complimentary Deluxe continental breakfast served poolside.
-Complimentary parking.
-Free WiFi
-Free Business Center Access w/ printers
-Scooter/Bike/Electric Car rental booth on property
-Laundry facilities

So as you can see, when referring to our property it would be best to use Hotel, as these are not amenities received by Motels.

Kind Regards,

Nick Durso
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Ontario, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Friendly staff and good service but rooms not up to Marriott standard”
3 of 5 stars Reviewed 1 February 2012

Stayed for one night on a drop in and was a little shocked at the size and quality of the rooms. Marriott is my preferred chain and never disappoints... except this time. Nice friendly staff all around and good service. Nice grounds and decent pool. We did find ants around the sink in room 111 which was off putting. I wouldn't have minded sharing the room with them if we had had a bit more space. First time I have stayed at a Marriott that was so small and dated.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask cyow about Fairfield Inn and Suites Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKeyWest, Manager at Fairfield Inn and Suites Key West, responded to this review
15 February 2012
Thank you for reviewing our property and staff. We thank you for taking the time in expressing areas we can improve. We value your comments and will surely take them into account when making changes to our property. Thank you for being a Rewards Member, your loyalty is greatly appreciated.

Kind Regards,

Sales Manager
Nick Durso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Fairfield Inn and Suites Key West

  • Fairfield Inn Key West
  • Fairfield Key West
  • Key West Fairfield Inn
  • Key West Fairfield
Address: 2400 North Roosevelt Boulevard, Key West, FL 33040
Price range (per night):* INR9,283 - 20,187

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