We were apprehensive about this hotel after reading many reviews! Looking closer though it seemed like the worst reviews were from several years ago. I'd say based on the older reviews and the newer ones (giving a much higher rating) I'd say the hotel has undergone some major changes...through renovations, updating and possibly in management. The property is directly beside the Key West International Airport (which I don't think is very large). But other than some sporadic flights throughout the day, we heard nothing once inside our rooms. Initially we were given a very large room with a sofa area, small refrigerator & microwave. While the room was nice, we decided we'd like to be poolside in a room with a screened in balcony. When inquiring, we were advised the poolside rooms were an additional $20/night. We said not a problem. Then they said they decided to wave the additional fee! The free continental breakfast was slightly more than some continentals. There was the homemade waffle machine and plenty of fresh fruit (oranges, bananas, apples). The office had free coffee 24/7, free newspapers & free wi-fi. There were also 2 computers in the lobby area to use free of charge. The pool was huge (and NOT salt as one review had stated. Perhaps bromine is used rather than chlorine because there was no detectable odor to the water & it was very clean)...and the grounds around the pool were beautifully landscaped. At poolside was the Cheekie Hut with drinks/food for purchase. It would have been nice I think if the pool was open later than 8pm. Apparently the Keys aren't really known for their beaches (as I did not know previously) as the islands are on top of coral; but the ocean was directly across the street and there were lots of wide sidewalks, bicycle rentals (delivered to the hotel) for $15/1st day, $10/day subsequent. Overall we were very pleased with the Key Ambassador Resort Inn and would definitely return!
Room Tip: Our 1st room, while very large, and nice with harbor view, did not have any windows that opened. Th...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 February 2012
Dear Guest,
I want to thank you for writing such an informative and helpful review. In response to the hotel undergoing changes, we are constantly making improvements to the rooms and public areas. It pleases me greatly to hear those improvements are being noticed. I hope to see you back in the future. Again, thank you for choosing the Best Western Key Ambassador and a special thank you for your review.
Best Wishes,
Joey Hendrick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC