I wrote another review of the Banyan following a stay in August 2011, in which I expressed disappointment that the tranquility of the place had been spoiled by noisy residents.
We have just returned from another visit, which we'd booked before the August trip, and our experience this time was much better. This was the first week of January, which I wrongly expected to be busy but wasn't. The weather was unusually cool for some of our week - at times too cool to want to use the pool area. However, on the days that we did, it was always the "tranquil oasis" that it is supposed to be, and we enjoyed the stay very much.
Back in August, around the pool, space in the small areas of shade were much sought after, as it was so hot in the direct sun. In January, the exact opposite was the case - it was only warm enough if you were in the sun. Unfortunately, because the sun was lower in the sky, there was actually more shade and less sun in January, so everyone tended to huddle in the sunny areas. This really wasn't a problem but I suppose it could be if the resort were full.
Following my previous review, in which I comment on the lack of guaranteed parking for disabled guests, they seem to have updated their policy (or reminded the reservations staff of their existing policy) on this. If you have a disabled parking permit, you can phone a week or so before your visit and arrange on-site parking. We did this and they provided an ideal place, only a few steps from our room, which was perfect.
Accessibility is be difficult for a wheelchair user. Very few rooms have completely level access, but they are old historic buildings so this is understandable. To get to the pool or one of the pool-side rooms involves crossing some very course gravel in the parking are, which would be difficult in a wheelchair, and then negotiating the newly upgraded - and very attractive - paved paths through the gardens. These paths are narrow and bordered with rocks, just to be even more challenging! My wife rented a mobility scooter, which was much easier, but still required some skillful driving through these hazards.
In the past when we've stayed here we always liked room 403, which has a large balcony overlooking Whitehead Street but set back a little behind the large Banyan tree that gives the resort its name. As these days we need a ground floor room, we were lucky enough to be given 401, which is below 403 and is just as good.
The pool-side Tiki Bar now do breakfast and even deliver this to your room and charge it to your room account. I believe this is a new service that we made good use of this time.
If you like peace and tranquility, I would still strongly recommend you avoid the last week of August but overall, this time, the Banyan was just what we remembered from our visits in the past and we look forward to returning again this time next year.
Room Tip: Discuss your requirements with the reservations staff. As more rooms become available as you get cl...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC