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Mariner's Resort Villas & Marina – reviews, photos

3.5 of 5
97501 Overseas Highway, Key Largo, FL 33037 (Formerly Mariner's Club Key Largo)
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Mariner's Resort Villas & Marina
Ranked #6 of 19 hotels in Key Largo
4.0 of 5 stars 217 Reviews
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217 reviews from our community

What travellers say about this hotel
  • Living room(7)
  • Bed apartment(4)
  • Very nice(3)
  • Pool area(3)
Traveller rating
    104
    50
    20
    18
    25
Only show reviews for Family (98) | Couples (61) | Business (0)
Date Rating
Pittsburgh
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“What they don't tell you - the fine print”
1 of 5 stars Reviewed 8 February 2012
3
people found this review helpful

We stayed at this hotel as part of a Christmas vacation to the Keys. I have relatives that live in Miami and some other family members that were also visiting from out of state. All of the rentals go through a 3rd party management company called Keys Caribbean. All of the condos are privately owned so there is NO quality control or consistency. In our condo, although it was "surface clean" the entire condo was grimy and worn looking with stains. The knobs were falling off the furniture and some were missing entirely. When we got to the "resort" we found out that we would not be able to have our family in to visit, even for a few hours on Christmas Eve. The manager was patronizing and completely unaccommodating to our situation (we were gathering together for the first time after losing a parent). We were forced to drive up to Miami 2 days in a row (1.5 hours each way) to spend time with family for Christmas. There is NO food available on-site and the common areas are average at best. Every time we tried to go through the gate we had to wait for the guard to decide to come sauntering out and count how many people we had in our car. He would annotate this information on his clip board and saunter back up to the guard shack and eventually the gate would open. One time we were stuck at the gate for 10 minutes waiting for the guard to do his rounds. Not an ideal situation at 11 pm at night after driving for 2 hours. This place has potential but I would NEVER return there as it is now. The management staff and leasing company have A LOT TO LEARN about customer service, cleanliness, and quality accommodations.

Room Tip: Don't stay here.
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  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Junction, Colorado
1 review
1 helpful vote 1 helpful vote
“coral hammock #50, stock island, florida keys”
2 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

we rented the #50 condo, which was as described in a previous trip advisor review: sub-par
bad news:
carpet up stairs and in upstairs bedrooms was filthy; needs replacing
grout in downstairs bathroom had multicolored mold; obviously hadn't been cleaned
front and back porches also needed cleaning
good news:
in general, condo was clean
beds were good
adequate cooking utensils and pans, new plates
easy access to key west
nice pool and grounds

Room Tip: choose a different condo until the owner does much needed maintenance
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  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
“Unit 604 was OK...”
3 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

Pro's:
1) Pleasant security staff
2) Beautiful pool/spa
3) Generally clean/neat grounds
4) Very nice King size bed; seemed like memory foam.
5) Furnishings in the unit were very nice

Con's:
1) Could not find any written guidance on using the three remotes that came with the two flat screen TV's. Reception was also poor; no cable?
2) Could not access Wi-Fi for most of the trip despite using the right security code. Called for tech support; missed their call; I returned their call; never heard back. Would have liked to ask about the TV problems, too. Sigh...Wi-Fi did start working, though.
3) Unit was a kitchenette; had a convection/microwave (again, without a user's manual that we could find). There was no dishwasher; just a small sink with liquid soap.
4) Combo bath/shower had an extremely slippery floor. Looks like there were anti-skid strips installed in the past. Recommend these be re-installed. Shower head spray could be adjusted, but stream was weak/erratic.
5) Front door and set of interior French doors had mini-blinds installed that banged and flopped about every time you moved these doors.

Room Tip: Look at the map from their website. Pick a location you want, but ASK about the price in advance.
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Annapolis, MD
Senior Contributor
31 reviews 31 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Relaxing Stay in Luxury 3BR Townhome”
5 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

We rented a 3BR 3BA Townhome (Unit 406) through Keys Caribbean management company. Full kitchen, granite bar and counters, all needed appliances. Quality furnishings throughout and full bath for each bedroom. The company originally made an error by overbooking their 2 BR villas and called to tell us. They made it right by offering this 3BR as a replacement. Although the villas are supposed to be even more luxurious, we thoughts this 3BR was a great step up since we have two teens so each had a BR now. It was a very nice resort with easy access to the main pool and spa jacuzzi-- both had perfect temperature and not at all crowded. The whole resort was very quiet during our January 2012 stay. The fitness center was also nice with free weights, a Cybex Machine, and 2 each treadmills, ellipticals, and bikes. Also easy access to Dive In Watersports, to rent boats, equipment or arrange snorkel or dive charters. Our rental included a free hour kayak trip for two but we ran out of time. We did not have a boat but the marina looked very nice. Everything was very clean and well kept at the resort. The gate security personnel were very helpful and checked to see if our place was ready since we arrived an hour early -- no problems. Also, we booked rather last minute and were pleased to get a 50% off rate for this location. If you are flexible, you can get great deals last minute, at least in mid-January!

Room Tip: The oceanview rooms are very nice but the resort is not too large so if you want to save a bit of mo...
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
“Unbelievable”
5 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

We slept 10 people in the 4-bedroom townhome unit and it was absolutely unbelievable. Everyone said "wow, this is spectacular". Furniture in every single room was brand new and TVs were amazing - with Internet (YouTube) and a cool full QWERTY keyboard remote control. Didn't get a chance to make use of the two patios but they looked lovely and it was cool to see a rooftop patio as well!

Room Tip: Not sure what the quality of the other townhome units were but the 4-bedroom townhome unit looked br...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Mariner's Resort Villas & Marina

  • Mariners Hotel Key Largo
  • Mariners Club Key Largo
  • Mariners Hotel Marina
Address: 97501 Overseas Highway, Key Largo, FL 33037 (Formerly Mariner's Club Key Largo)
Price range (per night):* INR9,395 - 19,908

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Mariner's Resort Villas & Marina
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