The front desk staff and cleaning folks were very nice to us, which I appreciate. The sad part is that this hotel has the potential to be really nice, it just needs several management improvements. I would stay here again just because it's better than some of the other options. The room itself is okay and pretty clean, beds are average for comfort. Outside is a well-maintained pool and a gazebo.
One of the biggest negatives is the breakfast - we watched them reuse the leftovers day after day, including rebottling the milk and setting out the brown bananas that another reviewer mentioned. If were managing the place, I would work on improving breakfast, we always really look forward to that and this one is pretty depressing. Another negative is that a cigarette smoke smell kept coming into our room, even though the entire hall was supposed to be non-smoking. The towels are ragged and need to be replaced. There are just a few improvements that would really improve this place and make it top-notch.
- Best Western Hernando
- Hernando Best Western
