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Homewood Suites Gainesville – reviews, photos

3.0 of 5
3333 SW 42nd Street, Gainesville, FL 32608
Hotel amenities
Homewood Suites Gainesville
Ranked #16 of 43 hotels in Gainesville
4.0 of 5 stars 59 Reviews
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59 reviews from our community

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Boalsburg, PA
Top Contributor
97 reviews 97 reviews
Reviews in 63 cities Reviews in 63 cities
171 helpful votes 171 helpful votes
“Nothing fancy, but a nice place to stay...”
4 of 5 stars Reviewed 11 December 2011

I was working at the University of Florida in Gainesville for a few days in December of 2011 and stayed three nights at the Homewood Suites Gainesville. Having stayed at a Homewood Suites once before where I had a fabulous experience, I had high expectations. Though those expectations weren't quite met, it was still a nice place to stay.

I appreciated many aspects of my stay. The staff at the front desk, the breakfast staff, and the cleaning staff were all friendly and helpful. The bathroom was very spacious and well-appointed (as I much prefer a shower with a door, rather than standing in a tub fighting with a shower curtain). The bed was extremely comfortable. The kitchen (full fridge, microwave, sink, dishwasher) was nice, though I hardly used it. The parking was plentiful. The complimentary wireless internet was extremely helpful (if a bit slow at times). The complimentary newspaper each morning was nice. Proximity to dozens of nearby restaurants was convenient. And the complimentary breakfast buffet was decent (though not a nice as some others that I've encountered recently).

There were a few disappointments. The TV was small and old-school (and the remote control was only partially functional). The room orientation was odd, as it was long and narrow (which made the TV far away from the bed and couch). The absence of hot chocolate at the hot beverage station was disappointing, and when they finally had hot chocolate on the last morning, the "hot water" was ice cold. Finally, I was amazed how loud it sounded in my room it was whenever another door down the hall was opened and closed. I sleep like a hibernating bear, and I was startled awake several times by the hallway noise.

Overall, I enjoyed my stay at the Homewood Suites in Gainesville. A few things were less than spectacular, but I would happily return to this hotel if I ever come back to Gainesville.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fort lauderdale, fl
Senior Contributor
22 reviews 22 reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
“Nice property, needs attention to some details”
3 of 5 stars Reviewed 6 December 2011
1
person found this review helpful

Love Homewood Suites, as a rule. This property is well-appointed and a good, comfortable suite hotel. However, I have stayed here in the past and commented on housekeeping issues, lack of toiletries, soap, supplies being left in the room. As another reviewer recently mentioned, "it is the details that make the difference". And my recent stay showed that those details are still not attended to.

I am surprised that management has not commented on any of the reviews that they "are thankful for the feedback" or that they "will look into it", as I'm not the only guest who has commented on cust. service and lack of supplies left in the room. I would like to stay here again next April, as your ammenities and location are great, but the other reviewer is correct: "it is the details that make the difference". I hope management pays attention, perhaps as a New Years resolution?!

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Janet Lee, General Manager at Homewood Suites Gainesville, responded to this review
7 December 2011
My name is Janet Lee, and I am the General Manager for the Homewood Suites by Hilton Gainesville, FL. First of all thank you for taking the time to express your concerns and issues; this is very important to us as we want to improve on every detail for all of our guests. Our number one goal is to provide the best accommodations and service for all of our guests and since you have not received this value we greatly apologize to you. We want you to know that you are a very valued guest and your concerns are my concerns and I will address each of your concerns with our team.
I do hope if you are traveling back to the Gainesville area in the future we will have an opportunity to make things right. You are a very valued guest and we greatly appreciate your loyalty and business. If I may ever be of any assistance in the future please do not hesitate to contact me.
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Tampa, Florida
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Another nice hotel in Gainesville”
4 of 5 stars Reviewed 5 December 2011

Very friendly phone conversation prior to arrival. Easy check-in. Easy access. The room was comfortable, clean and had two flat panel tv's. Nice amenities. Would definitely stay here again.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Valdosta, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Nice property but poor customer service”
2 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

This is my 3rd visit to this property and the front desk people are not so good The girl on this night 12/1 as well as one previous visit, spends most of her time in the kitchen eating than she does at the front desk. I saw a guest actually go and get her because the phone was ringing and a line of guests were at the front desk. They also ran out of beer at 6:30 and had only white wine. On one other visit I overheard the same front desk person in the kitchen cursing about guests with the person in the kitchen. I have never seen a manager after 5pm overseeing guests and greeting them at the reception as I do with other Homewood Suites. I think next time I will just stay at the Homewood in Ocala.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Cape Canaveral, Florida
Senior Contributor
45 reviews 45 reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“One night.”
4 of 5 stars Reviewed 28 November 2011

Wonderful property near many places to eat. One separate bedroom well appointed. A few details overlooked like no extra TP, almost dead remote tv battery and no laundry bag. Minor but for this upscale motel it is the details that make the difference.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Homewood Suites Gainesville

  • Homewood Gainesville
  • Gainesville Homewood
  • Gainesville Homewood Suites
Address: 3333 SW 42nd Street, Gainesville, FL 32608
Price range (per night):* INR6,889 - 15,515

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