I made a reservation for 2 rooms for 1 night,was prepaid,so few days later decided to stay another night and try to add the extra day, because it was prepaid, I was told to make another reservation, so I did what I was told.
When I got there I let the lobby lady know that I've 2 reservations 1 prepaid and 2nd one was not prepaid.
The girls was very nice and told me that was ok' and finish my check in,after that the was nice and helpful I wanted the rooms next to each other so she found one for us.
Everything was ok' that specific day, I unpack my things and headed to the beach with my family, came back to seep and found that the bedding was dirty with hairs, stained and brown areas like no one ever chaged the bedding,after waiting20 min they came and changed it, and also need to ask for shampoo because I got one small little bottle no enough for 4 people,and both rooms have the same luck with shampoo and dirty bedding. Well after waiting 25 minutes for the shampoo and 20 for the bedding changing we got to sleep.
I must say the beach is not close from the hotel,l you need to drive a few min to get to the beach,the ice machine never have ice because is so small and is 1 for the entire hotel, the breakfast is coffe ,milk and small muffins 1 type, the orange juice is not ,is water with hint of orange odor,not even orange color, apple juice is watered too,but still taste like apple,stale cereal 2 types, and 2 small tables,1 for 3 people and 2nd one for 2 people and is located in the lobby,breakfast area is also lobby area.They advertise free internet,well never works on the rooms only in the lobby with your personal computer and have a password.
The next day we headed to the beach again and came later to take a bath and ask for shapoo (again) and notice thta the bedding wasn't chaged but I mean we sleep on those sheets so I mean I didn't want to wait more for someone to change the bedding again, calls,and bla,bla,bla so I leave the bedding like that.
We came back to rest,and pack again because we were leaving the next day at 10.
At 7 am the next morning the lobby lady called me asking me to leave her hotel because I never did any reservation for the previos night,so I explained to her, that I talk to her when I check in the 1ts day, she responded that it wasn't her,it was another lady, but she yelled at me that I need to leave because the hotel was booked ,she was rude and I mean... not ever my mother yelled at me!
So I packed my things that was left for the next day( I already known that I have to leave but at noon the site where I make the reservations stated that,and have plans to leave at 10 ) headed to the lobby, the lobby lady received me with a long and mean face and yelling at me that I never made any reservation and if she wanted she can throwed my thing to the street or keep them with out ever telling me (literal as she said)but because she was nice she "allow" me to stay the previous night;even though I never reserved.
I responded; when I checked in I told the other lady that I made 2 separated reservations 1 prepaid and the other wasn't,how she didn't let you know or leave a note,I mean if is 2 employees you need to communicate about hotel issues,right?Well she claimed that I was LYING in my face and yelling at me!!!
I was mad very mad ,and tried to be calm and not yelled; so I decided to call travelodge and no one found my reservation I was on the phone for abut 20 min,and trafered 4 times ,I decided to give up,so when she pass me the bill I saw my bill she add 20 dolars per room I mean I was static she yelled at me called me liar and plus she charge me extra !
So I decided never to stay in any travelodge again.Thanks to this rude mean coarse,rough unpolished lady (if someway can call her lady)
So stay AWAY!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC