We stayed at this hotel for one night and it was fantastic! We even arrived late and they opened the pool up so my 5 year old and 1 year old could play in the pool. They even helped us out on finding a place to stay the next night in Orlando. The housekeeping was very friendly. The pillows and beds were very comfy.

Our stay was great the staff was friendly. Rooms where very clean.

We stayed at this hotel over the 4th of July weekend for 5 nights and the service from the maid service was terrible. Two of the five days our room was not cleaned and we had to go to the front desk to get fresh linen. The rooms were not cleaned effectively on the other days. The wifi was also out for two days.

While the room was acceptable and the breakfast average for a continental breakfast, the maid service ruined the stay. The front desk staff indicated that someone was let go and they were having problems.

To top off our stay, our final night, we returned to our room to find our bed partially made and the pillows on the sofa but the rest of the room had not been touched.

Upon departure, our bill was adjusted for our inconvenience but our accommodations were a major let down.

When I walked in for check in, there were two women at the desk. One was on the phone and we greeted me. As I was being checked in, the lady helping me was more interested in the other lady on the phone. I got my room key (only got one key for my family of four). Room was ok. Furniture was sparse but I was only there for one night. Room was clean as well as the bathroom. The beds were comfy. I could not get wifi to work with the password I was given. I called the front desk and was given the same password which did not work. Breakfast was ok. Just the typical hotel breakfast with waffles. When I went to check out, there was no one at the desk. I waited for approx. 20 minutes and no one ever showed up. My husband even walked right in to the office snd there was no one around. I was completely astounded that no one was there on a Saturday morning! I finally left a note with my key on he desk and left. Overall, hotel was fine for a clean place to sleep. If you are looking for anything more than that, go somewhere else!