We found the room not to be the cleanest we've ever seen. There was hair on the bathroom floor the first time I went into it, so I know it wasn't from either of us. We had a kingsized bed with only two pillows on it. When we asked for more, we were told they had no more pillows to give out. The lightbulb on the desk lamp didn't work. Also, although we had a coffee maker, we had no coffee pot. All in all, not a satisfactory stay.

John Edward Wyant, Sr. and Nancy Pence

The exterior of the place gives a good first impression. I was willing to pay the $12/night premium compared to a competitor down the street because the price included a continental breakfast. After checking in I asked about the pool and was told they didn't have one. I'll take credit for this mistake because I didn't ask earlier. It wasn't the cleanest inside and the beds were only OK. The toilet had to be flushed twice and the desk chair in the room had wobbly legs; it was nearly broken and unsafe. At 1:30am we were awaken when someone tried to enter our room. Luckly the latch was on the door preventing full entry. Within 3 minutes the front desk called and asked why we were in this room; we were supposed to the in the room next door. (this was not the case according to the room number provided in writing when I rec'd the keys.) I arrived for breakfast the next morning at 8:45am and there was almost nothing left for breakfast. ( I was not told times for the breakfast at check in and the breakfast buffet ran until 10:00am at the Hampton I just stayed it.) For cereal then had only coco puffs and fruit loops. I asked for the fruit bowl to be replenished or at least a single serving and for some corn flakes or raisin bran. I was told that the wouldn't replenish because they were closing down in 15 minutes and all flavors of cereal in the rack had to be consumed before they would open a new case.

At time of check out I politely expressed my dis-satisfaction to Jamie at the front desk. No compensation was provided for their poor performance regarding room asignments or breakfast. It will be a long time before I ever consider staying at a Quality Inn again. This was definately not worth the $118/night we paid.