My first stay here (last week) was not great, but I decided to give them another shot. That was a mistake. The front desk girl does not like to have her time with her boyfriend interrupted for silly things like checking guests in, and it shows. She charged me the wrong room rate, and acted like it was my fault. Then she gave me the wrong room, then a key that didn't work. Never uttered so much as an "I'm sorry" or anything to try to make me feel welcome. The AC took several hours to cool down the room, and it was not very hot outside. The cable TV service had static on many channels. The breakfast was supposed to go until 9:30, but by 8:00 most things had run out & were not refilled. The room was clean, maintained in fair condition. For a good experience, go elsewhere. If you are in a bind & need a room, it will do.

Us & another couple spent a night here 3/08. The location was near the x-way plus several resturants. The room was average with no problems. We arrived early in the day (5 pm) and found there was no seating outside, so it was set in the room or go somewhere (we did). The front desk was not much help when ask for information. Our friends asked to be moved away from the stairs to upper level and were denied, odd because ther were many rooms vacant that night.

After one of us was burned by a faulty lamp, and several other room deficiencies were called to management's attention as the lamp was returned to the desk , they agreed to get maintenance while we were out. 3 hours later, we returned. Nothing had been done. Next morning, the coffee maker flooded the counter. At checkout we asked the hotel to honor the 100% Satisfaction Guarantee posted in every room. Meanwhile, the maids had stripped the room, even though we had not checked out and our belongings were still in the room. The desk refused to issue credit, not denying the problems, but saying only the owner Mr. Patel could do that and he would not be available. In fact, he never became available. We then had the desk agree and sign my list of deficiencies; the evidence is ironclad. The hotel sent the charge to DIscover regardless, and then claimed that once the charge had been entered no credit could be issued (nonsense, of course). We then involved Discover (no use, since the only thing they cared about is whether we actually stayed at the motel) and then the chain's franchisor, Choice Hotels. It was clear they understood the situation perfectly, but said they had been unable (and could not) force Mr. Patel to honor the guarantee. The State of Florida was then asked to look into the motel's safety aspects, and found several deficiencies (our room had by this time been fixed), but could do no more. The Better Business Bureau was informed, and in their reply to BBB, the motel continued to refuse to issue credit, and even began to lie about the events (notwithstanding the signed list). They continue to deny responsibility. We recommend AVOIDING THIS MOTEL.

We found the room not to be the cleanest we've ever seen. There was hair on the bathroom floor the first time I went into it, so I know it wasn't from either of us. We had a kingsized bed with only two pillows on it. When we asked for more, we were told they had no more pillows to give out. The lightbulb on the desk lamp didn't work. Also, although we had a coffee maker, we had no coffee pot. All in all, not a satisfactory stay.

John Edward Wyant, Sr. and Nancy Pence