My husband and I have been visiting Ft. Myers Beach for many years and stayed at the Beacon few times. For this year's vacation we decided to try the Beacon again. When we booked they told us that was the best rate on the beach. Once we got there we found out that guests with the same type of room were paying $ 40 less???? Spoke with the Management, she said we can't get any adjustment, but breakfast was included. In the past we were receiving vouchers for the Gulfshore Grill next door, which we really enjoyed for breakfast. This time the lady told us it was in the "Internet Cafe".
In the morning we went to have breakfast. We were very disappointed to find out that the room seemed to cater for the small people. If you are taller than 5 ft. you will have problems. It was a dungeon!!! The bagels were old and everybody was touching them with bare hands. There were ants crawling out of the toaster. The only thing appealing was the coffee, until we saw the ants on the wall and around the cups. Appealing became appalling. And that was just the beginning...
We decided enough is enough so we went to speak with management. The lady was older we spoke with, seemed more concerned with her personal issues, talking on her cell phone. Finally when we got a chance to speak with her she said the owners didnt pay for pest control, so there's nothing she can do about it. We argued for a refund. She replied "No refunds for early departures".
Think twice before staying there.
We booked next year at Silver Sands, will NEVER return to the Beacon again.
- Beacon Motel Fort Myers Beach
- Beacon Hotel Fort Myers Beach
