Sometimes its about service - my colleague and I arrived late at night after a day of air travel. We were very hungry and the staff helped us find a place to eat at the late hour. Upon our return the staff had prepared our room cards and check-in papers so I was ion my room within 5 minutes. The next morning breakfast was good and the service was prompt and nice.

The front desk staff was also very helpful and assisted with everything we needed to send a package and in providing office supplies. When I checked out there was a very rude guest who was checking out before me. The front desk person handled the situation very professionally proceeding to shrug the experience off assisting me with a smile without a hint of the rudeness she had to endure just 30 seconds before. When I mentioned this to her she just said "some people get up on the wrong side of the bed, it happens.". Not sure I would have kept my cool like that given the --- who checked out before me...

Stay was what expected. Comfortable bed in nice clean room with good breakfast. Staff was superb!

Was just a bit of a nightmare to find as our navigator didn't have the latest road layout after the road works in the area. Check your route ahead!

I often stay at Hilton Garden Inn's and this hotel rates among the best. Great location and good food. Stayed a week this time. Marshall was our breakfast waiter and he made our trip more enjoyable -- even passed to me his secret fishing spot. Lots of locals go there for the Friday prime rib special and the Sunday brunch so plan accordingly and make sure you have reservations. Some say they have the best Sunday Brunch in Fort Myers. Front desk staff were very helpful and polite. Room was clean and comfortable. Don't forget the fresh cookies every evening!

We really enjoyed the easygoing ambiance of this Garden Inn. The room was very clean and the sleep number bed a fun experience. The location is great, the staff warm and hospitable with great cookies at the check-in desk. Surprisingly the restaurant has quite good food.