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Candlewood Suites Fort Myers Sanibel / Gateway – reviews, photos

2.0 of 5
9740 Commerce Center Ct, Fort Myers, FL 33908
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Candlewood Suites Fort Myers Sanibel / Gateway
Ranked #5 of 62 hotels in Fort Myers
4.5 of 5 stars 225 Reviews
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225 reviews from our community

What travellers say about this hotel
  • Very clean(14)
  • Free laundry(10)
  • Full size(8)
  • Great value(8)
  • Living room(8)
  • Short drive(5)
  • Really nice(4)
  • Very friendly(4)
  • Friendly and helpful(4)
  • Would definitely stay(4)
Traveller rating
    152
    57
    11
    2
    3
Only show reviews for Family (46) | Couples (102) | Business (31)
Date Rating
Rochester, MN
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Excellent for longer stays close to Ft Myers area beaches”
5 of 5 stars Reviewed 5 February 2012

We recently completed an almost 2 week stay at this hotel and were very satisfied with all aspects of our stay. We had a quiet 4 flr room and they gave us the upgrade to a 1 BR suite since I was a Platinum priority club member. The front desk staff were all very helpful on both hotel questions, free DVD loans, and area activities. The rooms were clean: we have stayed at many Candlewood properties including over 10 weeks across 4 winters in Texas and this one ranks at the top. The flat panel TVs actually had some HD channels for local stations. This hotel is about 5 miles from Ft Myers beach, 6 mi from the Sanibel island bridge and a quiet smaller Bunche beach (great for sunset views) is only 4 mi away. Other than a 5 guys and Ruby Tues there are no close restaurants w/i 2 mi but a nice Publix grocery store is less than 2 mi away. You can do a safe 2 mi walk around the nature center park just south of the middle school by the hotel: we saw a few small gators in the ponds and many birds including ospreys and bald eagles there. The hotel has a small heated pool (no hot tub) but in late January the building blocks the sun some of the morning and mid afternoon. We made great use of the room kitchen and free laundry along with free internet (hint-it still has wired ethernet cables which had better performance than the wireless). This is the only Candlewood we've seen with a meeting room and "living" room that has a usable computer, lounge area, large TV and loaner library. We will definitely consider returning to this for extended winter stays in the future. I would recommend this hotel for 2-3 days or longer stays since it's off the beaten path far from I-75, the only reason I marked down the location a notch. As with most Candlewoods there are things you may want to bring along especially on a driving vacation: sharper steak knives, extra pillows (they only have queen beds, have never seen a king bed in any of this style of hotel), a decent radio/CD/MP3/XM player system, some plastic clothes hangers, extra kitchen stuff especially if you are in the single room units where they only give you enough for 2 people.

Room Tip: 4-6 lane Summerlin road (to the beach) is on one side but the other side has a Middle school however...
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SE_MN_warmth_seekers about Candlewood Suites Fort Myers Sanibel / Gateway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012
We love Priority Club members and were happy that we could provide a complimentary upgrade to our executive One Bedroom Suite! Thank you for leaving such a glowing review with so much detailed information. Our suites with full kitchens, free guest laundry and weekly housekeeping services are perfect for extended stays and we also offer long term stay discounts for guests that are want another option from the high priced beach hotels. We very much appreciate you and look forward to having you back.
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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
“Amazing service!!!”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Me and my fiance stayed at Candlewood Suites in Florida for his birthday week and the manger and staff were amazing!!! I wanted to suprise him with a cake in the morning and by the time I was able to talk to the staff at the desk it was too late for them to plan it. The girl at the desk Amanda (If i remember correctly) emailed her boss to see if anyone could pick up something in the morning. She kept in contact with me and told me that she might not have gotten the email. Of course I was disappointed, but the next morning there was a knock on the door and there was the manager and a staff member singing happy birthday to my fiance! The staff of course went above and beyond at this hotel. I am a frequent traveler and this was one of the best customer services that I have ever recieved. They were kind and knew the area well, unlike most places, and were just an amazing pleasure. The room itself was also cute and cozy. I highly recommend this hotel!

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012
Ahhhhh....our birthday guests!! Thank you for choosing our hotel for your birthday celebration! We appreciate the compliments on our team and great service and will be sure to share your comments. Please think of us again for future celebrations! We offer a variety of packages that include Romance, Tanger Factory Outlet Shopping, Big M Casino Cruise and Priority Club Bonus Points. Thank you again and we hope to see you soon!
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San Francisco, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Fantastic!”
5 of 5 stars Reviewed 30 January 2012

Thanks to a Roomsaver coupon, found this gem nestled in a quiet area, close to everything. They gave us a modern, clean, large queen room, with full-kitchen and desk area, wifi and many TV channels. Although we were only there for 2 nights, we did not use the gym, but it had good equipment, had TV, water cooler, looked immaculate. Loved the fact that they had washing machines and dryers at no cost. Lovely big lounge area with tourist maps, large flat screen TV and free interent/printer. The Front Desk was most helpful and another great perk was the free DVD movies that you could check out. Lovely outdoor pool and barbeque area. Fantastic value and staff that made us feel very welcome!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Erin S about Candlewood Suites Fort Myers Sanibel / Gateway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012
Thank you sharing your favorite things about our hotel! The free DVD Movie lending is a big hit, we stock the movie selection with new movies on a regular basis and offer something for everyone. We are especially proud that you felt the suite was modern and clean. We will be sure to share your compliments with our team. Thanks again and please come back soon!
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Wigan, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“A fantastic stay”
5 of 5 stars Reviewed 26 January 2012

We stayed at Candlewood Suites for two weeks. What a fantastic hotel !!. Very friendly staff
extremely helpful and courteous. We took full advantage of the free grills in the pool area, we
barbecued almost every night. We made full use of the free DVD library with up to date movie titles. The rooms were clean and modern with an excellent kitchen.
Great laundry facility, easy to use. Great gym area.
If you are in the Fort Myers/Sanibel area don't miss this hotel for real value for money and fantastic accommodation

Room Tip: View of the pool area was excellent
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask pauldee50 about Candlewood Suites Fort Myers Sanibel / Gateway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012
We love our friends from the UK! Thank you for taking the time to share your experience with others. You pointed out some conveniences that guest really enjoy like the bbq grills, pool and free movies but we are most proud that you felt our team members were friends, extremely helpful and courteous. We are very proud of our team and it is because of them and their daily efforts of caring for our guests that have earned us the Quality Excellence distinction of being one of the top ranked Candlewood Suites in the country. We hope to have the opportunity to welcome you back on your next trip to Fort Myers!
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England
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Comfortable, friendly and value for money”
5 of 5 stars Reviewed 22 January 2012

The reception staff were very friendly and helpful which made check in simple and quick. The room was fairly large with a full kitchen, although it doesn't have an oven, only a large microwave. The fridge / freezer was also large, as was the dishwasher.
The view over the pond is worth asking for as the alligator and turtles make frequent appearances.

The bed was very clean and comfortable and the bathroom had a bath tub with over bath shower. Towels are not replaced daily but can be exchanged at reception if required.

The room was not serviced but this is not a problem for us.

The television was a good size with a variety of channels although film channels such as HBO are not provided, however, the free DVD library had an extensive range of films to enjoy free of charge.

There is no dining room at the hotel but there is a Ruby Tuesday just across Sumerlin Road for which booking in advance is essential. There is also a Publix store about 1 miile away where provisions can be purchased for cooking in the room.

The hotel also has a free guest laundry and detergents can be purchased for $1 from the Candlewood Cupboard.

Situated south of Fort Myers, the hotel is convenient for visiting Sanibel, Captiva and the Fort Myers beaches.

The standard 12.00 noon check out is very handy if you don't have to be anywhere in a hurry.

Overall this was a great stay at a good, value for money hotel.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Elvis-World-Tour about Candlewood Suites Fort Myers Sanibel / Gateway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012
So we see you encountered "Smiley" the alligator during your stay! Smiley has made his home in the pond behind the hotel quite some time ago and I'm sure he is featured in many family vacation photo albums! :) We consider him our resident "star".

Thank you for sharing your comments and for highlighting the many amenities our guests enjoy while staying at our Candlewood. Please come visit us again soon.
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Additional Information about Candlewood Suites Fort Myers Sanibel / Gateway

9740 Commerce Center Ct, Fort Myers, FL 33908
Price range (per night):* INR3,724 - 5,280

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