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Holiday Inn Ft. Myers Airport-Town Center – reviews, photos

3.0 of 5
9931 Interstate Commerce Drive, Fort Myers, FL 33913
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Holiday Inn Ft. Myers Airport-Town Center
Ranked #9 of 62 hotels in Fort Myers
4.5 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveller rating
    41
    15
    5
    1
    1
Date Rating
Orlando, Florida, United States
1 review
“Skubiak's Paradise by the Lake”
5 of 5 stars Reviewed 30 January 2012

Every now and then travel experience can become a thrill, when expectations are exceeded on every service level. This Holiday Inn compares to four star luxury, the grounds were pristine, novel and new. Enjoyed coffee while overlooking the lake, caught Sportscenter on my personal flatscreen at breakfast, and every time I turned around my water was full which was appreciated after my morning run. The room was as though I designed it for myself. Big and modern, great bed where it was my pleasure to oversleep. Like a mini four seasons, my beautiful reward for a good value I cannot recommend it enough to fellow travelers.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rob S about Holiday Inn Ft. Myers Airport-Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian Holly, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review
15 February 2012
Dear Rob S--your first person endorsement of our hotel is better than any advertising we could buy!! Thanks so much for sharing your experience, in detail, on tripadvisor. we hope you return soon!!
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Saint Cloud, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best Holiday INN Ever”
5 of 5 stars Reviewed 29 January 2012

This is by far the best Holiday INN in the USA and possible the World. Very clean and spacious. This property is like staying in a Luxury place for a reasonable price. The food in the restaurant is spectacular...not to mention they also have a bar with friendly staff. pool is very nice with fire pit tables outside. They light Tiki torches at night to set the mood. This is a great all around hotel for business and or family trips. The management and staff at this hotel are very professional and helpful when needing area information. When I visit FT Myers I look forward to my stay here. The service and friendliness is the BEST.

I have stayed here many times and will every time I visit Ft Myers.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Keith N about Holiday Inn Ft. Myers Airport-Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian Holly, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review
15 February 2012
Dear Mr. Keith; we very much appreciate your declaration that we are the "Best Holiday Inn ever." while we have won awards from the brand for service and cleanliness, a review such as yours on tripadvisor is more valuable! Please come see us again soon!
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great bar and pool area”
4 of 5 stars Reviewed 22 January 2012

Second time I've stayed here. Great bar and pool area. Monica took great care of us in the bar. Rooms very comfortable and clean. Staff very attentive. Breakfast buffet was not very good. Food only so so and didn't even get waited on. Had to get our own drinks and beg somebody to give us our bill and then let us pay for it.This was when there was only about a dozen people there. Other than this the location is great. They even took 7 of us to the mall acrossed the highway to go out for dinner and then came when we called to pick us up.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SLATS51301 about Holiday Inn Ft. Myers Airport-Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian Holly, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review
24 January 2012
Thanks so much for sharing your comments on tripadvisor. I will pass on your kind words to Monika, our bartender. She exemplifies the guest service we are striving for. I have already spoken to our chef about the breakfast issues and he has implemented some additional procedures to ensure breakfast measures up to the standards we have been fortunate to achieve for lunch and dinner. Thank you again, and we hope you return soon!
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Atlanta, Georgia, USA
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
49 helpful votes 49 helpful votes
“Average”
3 of 5 stars Reviewed 21 January 2012

Stayed mid-week for two nights. The check-in staff hardly made eye contact and lacked some basic communication skills. One of the clerks was sloppily dressed with her uniform shirt untucked with the bottom button undone revealing what I can only describe as her "gut". The property itself is fine. Basic. No frills. Rooms weren't huge but were quiet. The breakfast was typical. Powdered eggs, soggy French toast, fruit. The banquet rooms were fine too. The property is neither spectacular nor terrible.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask blondeinabmw about Holiday Inn Ft. Myers Airport-Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian Holly, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review
15 February 2012
Dear BBMW--thanks so much for taking the time to write your critique. while all of us in the service business wish all critiques were highly rated, constructive criticism such as yours is invaluable for us to improve. We have utilized your observations in a recent morning meeting to remind ourselves how important it is to make eye contact, engage the guest and tender genuine personal service each and every time. Sometimes, in our industry, we become more engaged in the computer than we should. "HIgh Touch is more important than High tech.' Thanks again and we have added some amenities which we hope will enhance and possibly elevate your experience upon your next visit.
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Indianapolis, Indiana, United States
1 review
“Excellence!”
5 of 5 stars Reviewed 21 January 2012

We had a 4-day business meeting here. Rooms were more than comfortable, and the meeting space, bood & beverage and service provided by sales/catering/banquet service staff was excellent. This property not only exceeded stereotyped Holiday Inns, but rivaled what I've experienced at 4 and 5 star properties -- all without the cost that accompanies those properties.

Room Tip: Room overloking the pool & pond are nice
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jim C about Holiday Inn Ft. Myers Airport-Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian Holly, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review
28 January 2012
Dear Jim C-on behalf of our staff, I'd like to thank you for taking the time to write about your stay and the conference overall. With the 7,000 sq. ft. conference center located off the main lobby, we can entertain leisure guests and serve conference guests without the needs of either being compromised. Many of our staff (including our chef) are from four star resorts locally, its wonderful that you noticed the difference. We'll keep working on elevating our service and amenities and we hope you and your Global group will return soon!
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Additional Information about Holiday Inn Ft. Myers Airport-Town Center

9931 Interstate Commerce Drive, Fort Myers, FL 33913
Price range (per night):* INR5,891 - 7,781

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