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Comfort Suites Airport & Cruise Port – reviews, photos

2.5 of 5
1800 South Federal Hwy, U.S. 1 and 17th Street Causeway, Fort Lauderdale, FL 33316
Hotel amenities
Comfort Suites Airport & Cruise Port
Comfort Suites Airport & Cruise Port
Comfort Suites Airport & Cruise Port
Comfort Suites Airport & Cruise Port
Comfort Suites Airport & Cruise Port
Comfort Suites Airport & Cruise Port
Ranked #67 of 135 hotels in Fort Lauderdale
3.5 of 5 stars 67 Reviews
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67 reviews from our community

    Trip type
Traveller rating
    15
    23
    14
    2
    13
Date Rating
Tampa, Florida, United States
1 review
3 helpful votes 3 helpful votes
“Never stay here again”
1 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

If it had been more than one night we would have left.We were leaving on a cruise.They do not even have regular size bed pillows.The rooms felt unclean and we really were uncomfortable staying there.Not trying to be mean but it just did not seem clean and we paid 200$ a night.Please do your homework before staying here,our travel agent has taken it off her list.It at most was a 89 dollar a night hotel seriously.Yuck!!!!!!!

Room Tip: Take your own sheets!!!
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  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Chiptampa about Comfort Suites Airport & Cruise Port
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellen Serra, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review
9 February 2012
Thank you for your review. Please note that we have standard-size pillows and there are 4 per bed. As far as the cleanliness is concerned, I am very surprised at your comments and I would very much like to talk to you personally so I can follow up. Since I don’t have your name I can’t check to see when you stayed here and what room you were in. We have the best pre-cruise location and service. Lots of shops and restaurants nearby, we provide free airport shuttle, internet access and breakfast.. We strive to provide all of our guests with a good experience. Please call me.

Ellen Serra
Director of Sales & Marketing
954-767-8700 Ext. 110 or ellen@comfortfll.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Nice spot, nice people”
4 of 5 stars Reviewed 5 February 2012 via mobile

We stayed at your hotel on Jan. 20, 2012 for one night before our cruise. Check in was very easy and the young lady who helped us, I believe her name was Justine, was very friendly and helpful. We stayed in one of the renovated rooms and it was clean and neat. The pool area was quiet and relaxing. There was an Outback Steakhouse close by to eat dinner. The only negative was I thought I was getting a AARP discount but I didn,t. Would stay again.

Cruisefamily3

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Cruisefamily3 about Comfort Suites Airport & Cruise Port
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lansdale, Pennsylvania
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Pricier because of location, but not the best location”
3 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

You pay more for the location of this hotel (closer to the cruise ships, etc), but it's still a few blocks west of the bigger chains (eg Embassy Suites). We didn't have a car, but it is close enough to many restaurants, liquor stores, drug stores, that you might need before going on a cruise ship. Free shuttle from airport (don't do like us and jump in the Comfort Inn van, you'll end up at the wrong hotel and have to find your own transportation to the Comfort Suites). Very cheap shuttle to cruise ships.

Room is large suite, but not anything fancy. We could hear traffic and trains through the night, not too loud, but noticeable. Free self serve breakfast.

We only picked this because we had some time to spend late afternoon and evening.

Room Tip: Away from the busy highway
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask N0sDa about Comfort Suites Airport & Cruise Port
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chicago
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Parking part good”
3 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

I gave this hotel a three because we booked it thru stay123.com so our rate included parking while we were on a ten day cruise. We paid about $170 in total and parking alone at the cruiseport would have been at least $120. The parking lot wasn't full and we were told we could park anywhere so we parked right next to the building and felt safe leaving our car there. There was even an overhang you could park under if you wanted for protection from the elements. If you have an expensive thief magnet type of car be aware that the parking lot is totally open and probably has very little security features but there is a lot of customer traffic and it seemed pretty safe. We did have to pay for the shuttle to and from the cruiseport which is not true at some other sites but the Alianza shuttle was very prompt and helpful. We disembarked from our ship at 7:20 am, went thru customs, called the shuttle, was picked up and dropped at the hotel, repacked our car, fetched ice and coffee and were on the road home by 8:00am. You can't do it much faster than that. As for the actual hotel stay it was just okay. The hotel is very old and in need of remodeling. Their "queen" size beds are smaller than any queen size I've ever seen but there was a refrigerator and overall the room was pretty clean. We didn't experience any noise problems. We weren't on the street side so don't know if that would have been noisy as Federal Highway is very busy. It is a very dark and dingy hotel so I wouldn't want to stay there long but for one night before a cruise and for the money with parking included it was fine.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Ask jahrlh about Comfort Suites Airport & Cruise Port
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellen Serra, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review
6 February 2012
Thank you for your review. I'm glad you enjoyed the package with stay123.com as they have been a valued client of ours for many years. Also, thank you for the nice comments about our shuttle service. We are a terrific pre-cruise hotel in a great location with convenient shopping and dining close by. I hope you'll stay with us again the next time you cruise out of Fort Lauderdale.

Ellen Serra
Director of Sales & Marketing
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Carson City, Nevada
2 reviews
2 helpful votes 2 helpful votes
“Agree, a real dump”
1 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

Wish I had consulted tripadvisor before booking this very old, rundown Comfort Suites. Relied on Comfort Suites that I've stayed at in the past and that was a mistake. This hotel is nowhere near the standards of other Comfort Suites I've stayed at. Some lowlights...no refrigerator in room, old CRT TV with very poor reception, elevators were filthy, purple and green walls and carpeting out of the '70s, queen bed was not a queen, room was small and musty...need I say more. Do not believe the staff. This place is not being renovated, it's just in poor condition period.

Room Tip: Find another hotel.
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  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask zzzapo about Comfort Suites Airport & Cruise Port
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellen Serra, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review
6 February 2012
Thank you for your review. As I have stated recently here on Trip Advisor, we are almost finished with the total renovation. Our flat screen tv's will be arriving in a few weeks. Not all of the rooms have received new furniture as we have been running very high occupancy. The "out of the 70's" look is the style we chose - it's called "retro". We have all new bathrooms, carpets and paint - yes, in the colors you mentioned. I'm sorry about the refrigerator - because our new ones are still arriving, yours may have not been put in yet. Hopefully, you mentioned it to the Front Desk. By the way, our beds are Queens - they take a regular queen-size sheet.
I hope I have responded to all of your issues. You are always welcome to contact me directly.
Very sincerely,
Ellen Serra
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Comfort Suites Airport & Cruise Port

  • Comfort Suites Fort Lauderdale
  • Fort Lauderdale Comfort Suites
Address: 1800 South Federal Hwy, U.S. 1 and 17th Street Causeway, Fort Lauderdale, FL 33316
Price range (per night):* INR4,558 - 12,228

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