We arrived late on Feb 10/(11 by then) at approx 1;00 pm- as arranged. however, there was no key left in the mailbox for us as arranged. There was a note on the door with my name on it, so obviously we were still expected, but there was no answer at the number listed.Finally got hold of someone at one of the other numbers listed, who also couldn't get us in because she had no key, and couldn't get a hold of the person with the key. She did come to meet us (greatly appreciated) and managed to check us in next door at the Martindale(same ownership). In the morning we were transferred out of the Martindale, into the room we had reserved. Just a curt sorry-"I wasn't on last night". I must say that it is not pleasant to be standing on the street corner in the middle of the night in a strange city, unable to get into your reserved room, when arrangements had been made ahead of time. At the very least, a reduced rate would have been in order. I must say it was a very dissappointing letdown to start our trip in the Ft.Lauderdale area.
