My perspective from a Swiss visitor : I came from a few days in Los Angeles to find some warm weather in Florida. I did arrive at 7am on 31st of Jan and stayed till 04th of FEB late afternoon.
I had a fantastic time at the resort...not only could I take my room already at 7am that day and sleep for a few hours after a horrible red eye flight from L.A. on AA ;-( but I could stay in my room on the last day till 4pm before heading to MIA to catch my intercontinental flight to Zurich.
Try to ask this kind of early check-in and late check-out in ANY kind of Hotel including the wanna be 6 stars like a Four Season !! Maybe Pineapplepoint will not always be able to offer that kind of generous service but they did, because they could ! and its wonderful to have someone adjusting to a situation and not just following the "normal" written rules.
The guys were very adorable during my stay ...I remember Drew, Jorge, and Clay who were new to me this time and all of them were like the wonderful staff they had before ...caring always a smile , and seeming to like their work atmosphere. I was there single and got lots of nice tips about where to shop or to go out and more ;-)
It was like vacation should be, no one trying to push you for making your room or to point out something that should be done differently, just really helpfullness and attention.
I can only recommand this place for couples or singles like me as the relaxed atmosphere helps promote nice converstation, maybe dinner with some strangers or a night out with another guest. All other guests I met were polite, discreet and friendly ...like the whole place...
a little paradise in Florida. Thanks a lot to a great Pineapple Crew ;-)
I took a massage at their beautiful spiritual cabanas with Steven, an masseur from Miami who came specially on their phone call, and he work my sore muscles from a recent move really well. I can also recommend him.
Room Tip: I saw a few rooms , all are different , all are adorable and make you feel like home !
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC