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Days Inn North Orlando – reviews, photos

2.0 of 5
8245 South US 17-92, Fern Park, FL 32730 (Formerly "America's Best Value Inn")
Hotel amenities
Days Inn North Orlando
Days Inn North Orlando
Days Inn North Orlando
Days Inn North Orlando
Days Inn North Orlando
Days Inn North Orlando
Ranked #1 of 3 hotels in Fern Park
3.0 of 5 stars 36 Reviews
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36 reviews from our community

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Date Rating
Phoenix, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Cheap but would reconsider staying here”
2 of 5 stars Reviewed 15 February 2011

Got an expedia special rate for this hotel for 3 nights. Got there 2 am and there was a night window I had to talk through to the manager inside (while I stood in the icy cold)... Security issue I'm sure but never seen that in a hotel before! The lady said there would be a 3.70 dollar "resort fee" per night which was on top of the price I paid on expedia... It was 2 am and I wasn't in the mood or position to do much about this so just accepted it. She also charged me a "deposit" - around 25 dollars which she said I would get back once I checked out. The room was a little smelly and the sink was semi-blocked (anything other than a tiny stream would result in it filling up). The shower was awful - very low flow. The bed was comfy and I did sleep well. I didn't experience the breakfast as I wasn't ready before 9. I was looking forward to using the wireless internet but first night I thought they didn't have it as i could only find secured hotspots. Actually the internet needed a password which I was never told about on check in - the day after I found out I need a password the manager told me what it was. Location is a little out of the ways from attractions but there is a convenient dunkin donuts across the road for late starters. The staff were friendly but at check out I was told the deposit should never have been charged and the check out invoice was a little confusing with little charges and credits here and there - It looked like the total deduction would just be for the "resort fee" - what is that any way!? When I got back to my room the first night I found it had not been cleaned! I did have a do not disturb sign on in the morning but I figured if I took it off at noon it would still get cleaned - alas not. Overall I probably would not stay here again despite the lower price because of the sketchy ameinites in the room (shower being a biggy) and just the small charges you did not expect on booking.

  • Stayed January 2011, travelled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Shaggy101 about Days Inn North Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shashan2009, General Manager at Days Inn North Orlando, responded to this review
20 April 2011
Dear Guest,

We apologize for having you wait in the cold during the check in process. Our lobby does close at 10PM. We normally have only one person working at this time and we secure the doors when we have just one person working the late shift.

The $3.36 charge for in room amenities as well as the $25.00 security deposit charge is clearly posted on all the on line travel agent sites under the Fees Section. You may have simply missed this when making the reservations on line.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: US$ 25 per night
Deposit: US$ 25 per stay
Refrigerator: US$ 3.36 per night

We are sorry that you had issues in the room during your stay. We wish you would've brought the issues to our attention so we could resolve the issue quickly for you. We rarely have shower flow issues but we will continue to monitor the issue. If we would've known about the issue we would've taken care of it immediately. Regarding you room being cleaned. Our housekeeping is directed to double check after 11am for Do Not Disturb signs. After 11am we do not clean the room unless the guest advises earlier in the morning of their departure time. Once again, communication is the key for us to meet your service expectation.

You should've been given the access code to the wireless upon check-in. We have reviewed this procedure with staff and hopefully this scenario will be minimized going forward.

We hope you will reconsider staying with us in the future. Please let us know during your stay if there is something we can do to improve your experience. We want all our guests to have a pleasant experience and book our hotel when they visit Orlando area.

Thanks
Lloyd
General Manager
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Trinidad
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Can't expect too much for $43.65, but I at least expected not to smell the previous occupants!”
1 of 5 stars Reviewed 15 November 2010 via mobile

Management was very rude! Internet didn't work, rooms smelled of stale sweat and old socks! I got locked into a pre booked rate and discovered I had to pay additional charges when I got here...by then my money was already debited from the card so I was stuck there! Talk about false advertising!!! I told the manager I would never stay at a Days Inn again (this was my first stay at a Days Inn) and he said, "That's Ok!" I guess he already had my money

  • Stayed November 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask triniwilliams about Days Inn North Orlando
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shashan2009, Manager at Days Inn North Orlando, responded to this review
20 April 2011
We are sorry about your experience.

All of our fees are clearly posted on all on line internet sites under additional “Fees”. You may have simply missed this during the reservation process.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: US$ 25 per night
Deposit: US$ 25 per stay
Refrigerator: US$ 3.36 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We respectfully disagree with your description of our rooms. We take great care of our rooms and our rooms certainly don't smell of old sweat and socks. We would've been happy to address your concern and make sure you were in a room that made you feel comfortable if you would’ve brought this to our attention.

We care deeply about every customers experience and will go out of our way to make you happy. If you don't like something, please let us know. Give us an opportunity to correct the issue. We hope you give us another opportunity in the future. I can assure you that we will work very hard to make your stay an enjoyable one.

Thanks
Lloyd
Manager
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Travellers are raving about these Fern Park hotels

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Senior Contributor
39 reviews 39 reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
“Served the purpose”
3 of 5 stars Reviewed 14 October 2010

We were in town to visit friends who lived close by this hotel, so we were just looking for a place to sleep. Although we were charged a "resort fee," this hotel is not anywhere near any of the major attractions of the area. Upon check-in, we were told that we had been upgraded to a suite because we had booked our stay through the Days Inn website. The "suite" had a micro and fridge, plus a sofa bed and easy chair included in the furnishings. The room was basically clean, but the furniture and carpeting were beginning to show wear. The bathroom vanity had a granite top and the bathroom was nicely tiled. There was a safe in the closet. The AC worked well.
We were given 2 complimentary tokens for the ice machine (which we didn't use), which meant there was a charge for ice once you used up the freebies.
My husband reported that the complimentary breakfast was pretty skimpy: toaster waffles, small danish, dry cereal, coffee, tea & juice.
Had we spent more time at the hotel, we probably wouln't have been pleased, but it served its purpose of just a place to sleep at a reasonable price. We would only recommend it for similar purposes.

  • Stayed October 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask allme about Days Inn North Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
1 review
“clean and nice!”
4 of 5 stars Reviewed 14 August 2010

hi

i love this hotel clean and nice the service so good

the staff soooo nice

  • Stayed July 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ummkhaled about Days Inn North Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Appleton, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very Nice”
4 of 5 stars Reviewed 9 July 2010

I was impressed by this hotel. What they indicated in there ad was true. Clean nice place to stay. Would stay here again.

  • Stayed June 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask hardwork747 about Days Inn North Orlando
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Additional Information about Days Inn North Orlando

  • Days Inn Fern Park
  • Fern Park Days Inn
  • North Orlando Days Inn
Address: 8245 South US 17-92, Fern Park, FL 32730 (Formerly "America's Best Value Inn")
Price range (per night):* INR2,787 - 4,347

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