We stayed in this hotel Christmas night 2011. The front desk clerk was very rude! I walked up to the window and handed him my I.D. and card I used to book the room. He was on the phone and didn't do anything for a couple of minutes. It was late and my son was asleep in his booster seat and very uncomfortable. The clerk then decided to swipe my credit card without even telling me why he was swiping it. I said, "What are you swiping my card for?" He didn't answer or look at me and so I knocked on the window. He came over to me and rudely said to me, "I am on the phone and am trying to get you checked in as fast as possible, so just wait." I explained to him that I just wanted him to tell me why he swiped my card. He pointed to a sign on the window and said, "Well this is the policy and that's why I swiped your card." He was talking down at me like I was a child. He did not explain to me still and actually made me read the sign. He then said that I would be charged for the fridge and something else, and I told him that I did not need it. I don't understand why I would have to pay for something I was not going to use. He went on to explain to me that he has been working there for 5 years and that he knew what he was doing. Overall he was just very rude and because of that I will never ever stay there and will definitely never recommend this hotel to anyone. Thankfully we planned on getting up early to get back on the road. We literally stayed enough time to sleep and get up to get ready in the morning. The same person at the desk was there when we checked out. Never again, never again!
- Days Inn Fern Park
- Fern Park Days Inn
- North Orlando Days Inn
