Disclaimer: I am a "local" so this is not a vacation getaway for me!
This Courtyard is very nice - clean, fresh, and as others have stated, located near lots of great shopping and attractions. As usual with the Marriott brand, I was not disappointed by the quality of the property.
What was unusual was how we were treated. When I first entered the lobby, I received a wrm welcome. Soon after, I was disappointed. It seems the credit card I put the reservation in months ago had expired - despite receiving numerous emails about this reservation, no one ever contacted me about this issue. So my reservation was bumped- and instead of a chance at a balcony room on New Years Eve for this rewards member, I am shoved into a ground floor handicapped room.
Then the breakfast buffet- well, nice spread, but as soon as the waitress noticed my voucher, I was completely ignored for 15 minutes, as I sat waiting for coffee.
So beautiful hotel, great location....but they really need to work on customer service.
- Courtyard Hotel Destin
- Courtyard Destin
- Destin Courtyard
- Destin Marriott
