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Sterling Sands Condominiums – reviews, photos

2.5 of 5
1080 Hwy 98 E, Destin, FL 32541-2942
Hotel amenities
Sterling Sands Condominiums
Sterling Sands Condominiums
Sterling Sands Condominiums
Sterling Sands Condominiums
Sterling Sands Condominiums
Sterling Sands Condominiums
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    10
    11
    7
    0
    2
Date Rating
Birmingham, Alabama
1 review
6 helpful votes 6 helpful votes
“How do some people keep their jobs?”
1 of 5 stars Reviewed 30 July 2011
6
people found this review helpful

We vacationed at Sterling Sands for many years when they first opened from 1996-2005. We decided to come back to destin and go to our ole place of comfort Sterling Sands. They location is great the beach service is still top notch but the whole staff has changed and the new manager Sonya who says she has been there for a couple of years is one of those people that tell you what you want to hear. We had problems at check in and with our room and when we went to the desk and asked to speak to the Mgr. she certainly was no where near as accomodating as the Mgr. they had there for the years before Sonya. After speaking to her we walked away feeling like she just gave us "lip service" and had no intentions of helping us out. So i am left wondering how DO some people keep their jobs when it is apparent they will say whatever you want to hear just to shut you up but yet you know they could care less about the customer. WOW!!! If I am going to spend this kind of money I will go stay where the staff at the desk and Mgr are friendly and caring about where they work and their customers. Bring back the old staff who once cared about Sterling Sands....

  • Stayed July 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jenn3245 about Sterling Sands Condominiums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Not worth the price”
3 of 5 stars Reviewed 27 July 2011
4
people found this review helpful

My husband and I stayed here last week with some friends. We stayed in the extra bedroom and it's just big enough for a bed to fit in. It doesn't even have a closet. The attached bathroom is just as small. If you plan to stay in this bedroom, don't bring any suitcases because you'll have no room to put them. The washer and dryer are so tiny, you can only wash a few shirts at a time. The whole condo itself was outdated. It was clean, but the floral couch and mirrored walls were a little over the top. There are only two elevators. they are both very slow. The hot tub was NEVER hot. The beach was nice, but i definately wouldn't reccomend coming during peak season. If you do, don't expect to find a place to sit and be prepared to pay way too much for everything. This condo was right in the middle of town, but with being peak season, the traffic was horrible and it took us at least 45 mins to get anywhere! i think it would have been much better to have gone sometime other than the peak season.

  • Stayed July 2011, travelled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask bmx2010 about Sterling Sands Condominiums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tunnel Hill, GA
1 review
5 helpful votes 5 helpful votes
“Just as nice at the Holiday Inn and coulda saved over $400.00!!!”
3 of 5 stars Reviewed 14 July 2011
5
people found this review helpful

Problem #1 I booked through an internet site that had promos for this condo. It stated 2 BR with 2 queen beds on the 4th flr. (room 403 to be exact). When we arrived it was a 1 BR/Bath with a another room that wasn't much bigger than my closet that had a day bed and a pull out cot. We immediately went to the desk, but they were closed for the day (Sunday at 3:00pm). The next day we went and explained that we did not get the accomodations that we booked online. The lady behind the desk said that Sterling Sands does not have control over what 3rd party internet sites are putting on their listings. After explaining that I wasn't going anywhere until she called them, she called, and the Customer Service agent said that it was a one day promo and that there was no way to pull up the screen that we saw when we booked the room. Eventually they said we got what we booked! I call it false advertising!! Problem2 I can make them best of every situation, but back to the "small room" you can't even shut the BR door when the cot is pulled out!!! the grounds keeper that came to the room seen no problem with telling us to keep the BR door closed and go through the Bathroom to get out?!!!. Also another great thing about the "small" room is that the outside condo lights shine in your face all night, because there isnt enough space to put a curtain over the window!! The grounds keeper gave us a blanket and told us to let him know if we needed TAPE to hang it up!!! I kid you not!!!. Problem 3 Be prepared to buy towels or washing powders, because once your out, your out! Toilet paper and paper towels might be a good thing to also pick up if you stay at sterling sands. The decor was horrid as well. Overall--I stayed at the Holiday Inn 2 years ago, it is just as nice or nicer and will save you big $$.

Room Tip: Dont book thru 3rd party internet sites, go through condo itself. Pictures are deceiving
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  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mrshan80 about Sterling Sands Condominiums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
1 review
4 helpful votes 4 helpful votes
“Service sucks!”
3 of 5 stars Reviewed 9 July 2011
4
people found this review helpful

I will say I've been to Destin a few times and this was our first time staying at Sterling sands. The front desk staff was very nice and helpful, but besides that, I think we got ripped off with their so called "cleaning fees"..we had to pay extra $200 for "trashing" their condos. fYI- we had to buy our own of everything, from toilet papers, to napkins, to trash bags. When we checked out, we wiped down the kitchen, I even made the bed . We booked 2 rooms and got one in 3rd and the other on the 6th floor! It was alot of work trying to get back and forth to both rooms because the elevator was very slow! I will say that I will NEVER stay here again! One more thing, their high speed Internet is not so high speed at all!

Room Tip: Not a fan here
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  • Stayed July 2011, travelled with family
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Gettmoney about Sterling Sands Condominiums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montgomery, Alabama
1 review
9 helpful votes 9 helpful votes
“Disappointed with Staff....”
3 of 5 stars Reviewed 10 June 2011
9
people found this review helpful

I would just like to say, the condo it self was wonderful. Beautiful and well cleaned, was not disappointed. The staff on the other hand was horrible. The day we checked in, they were of no help, the day we got stuck in the elevator (day of check-in) the staff was unconcerned, including the manager who's response was "everyone gets stuck in the elevator at some point". Asked for some sort of discount, we were told that was not possible, they could not do that, it was not the owners fault. The day we checked out, they were rude and the front desk clerk had no clue as to what he was doing. We did manage to enjoy ourselves despite the rudeness and hope to go back to Destin another day.

  • Stayed June 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask scullydad about Sterling Sands Condominiums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Sterling Sands Condominiums

  • Sterling Sands
Address: 1080 Hwy 98 E, Destin, FL 32541-2942
Price range (per night):* INR13,765 - 20,732

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