Holiday Surf and Racquet Club use to be a fun place. Now the staff appears miserable, which I was told by a young lady, was primarily the result of the Board of directors receding the first raise the staff had received in 3+ years and not explaining why.
Although the staff was helpful and was not by any means rude, it was apparent that their morale was very low. Also there seemed to be a LOT of work started throughout the property ... large section of parking lot cut up, sea wall has 8ft deep x5ft wide hole the length of the property, main deck is destroyed, half the property is caution taped off, check-in office covered in spackle etc etc.
In the past the employees were always friendly, helpful and smiling, but now that there not (even though they are all the same employees) I dont plan to come back. Its ashame and I will miss HSRC, but the "gloom" is too much.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 November 2011
Holiday Surf & Racquet Club is a much different place since this review was written back when we were recovering from storm damage in Feb of 2010. Thanks to the hard work of our staff the place looks and feels great! Our people are friendly, helpful and have been serving our customers and making memories for years.
We changed management and have spent the past year improving our little slice of heaven. Upgrades include; new fitness center, new game room, tennis and shuffleboard courts refinished. We are family friendly, a GREAT value and are proud of the work we have done.
HSRC has a simple goal .... to be the "Best on the Beach" and we try to focus on that goal every day. While not perfect, we are so much better now than this review paints us to be. Come on out and see what we have to offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC