I have been going to Destin for 30 years and I have never been treated as a second class citizen like I was by these people. When we arrived it was 80 degrees in the condo. and took all night to cool off. There was not one piece of ice in the Ice bucket it took 2 days for the refrigerator to get cool. Then there were hardly enough towels for 4 adults 7 nights. When I called for more towel they said come to our office in a couple of days we are out right now. I told them I did not come on vacation to wash towels but we had no choice. When we went to wash the towels the dryer made so much noise you had to leave the condo. Then there were a lot of bulbs burned out. One whole bank of track lights over the stove was out and was never fixed the whole time we were there. When I went took cook breakfast the pans were so disgusting I had to go and buy frying pans to cook in. When I reported these thing they did not seem to care. The condo was not cleaned well. Unit 4125 is a nice unit with a great view. If Ocean Reef Resorts would manage the property properly it would be a pleasant place to stay. I you want to put up with the hassle trying to get things fixed, washing towels and dirt this is the place for you. ALSO FORGET RENTING CHAIRS OR UMBRELLAS I WAS TOLD IF YOU RENT FROM OCEAN REEF RESORTS NO UMBRELLA OR CHARS FOR YOU! WHEN I ASKED WHY THEY SAID OCEAN REEF RESORTS DID NOT BUY INTO THE PROGRAM AND THERE CUSTOMERS COULD NOT RENT THEIR EQUIPMENT.
ALSO, I TOOK MY FAMILY ON A CHARTER FISHING TRIP ON THE MISS HAZEL ANOTHER RIP OFF $900 AND WE BROUGHT BACK 2 LBS OF FISH.
DESTIN HAS BEEN CHANGING OVER THE YEARS BUT OVER THE LAST 2 YEARS IT HAS BEEN GETTING WORSE.
DO YOUR HOME WORK BEFORE YOU GO AND EVEN ASK ABOUT HOW MANY CHEAP TOWELS YOU GET. WOW!
CARL EBERTS, JR ABITA SPRINGS, LA
- Beachside Hotel Destin
- Beachside Hotel At Sandestin
