We went Aug 9 2011 Monday morning, when we showed up the room was very dirty . The blankets had stains , the carpet was not vacuum, there was a dead moth on the floor,flys on the sliding door. We told the lady at the desk she gave us another room.This room was just as dirty, the blankets had black stains,the carpet was not vacuum, dust every where. We went back to the desk the lady gave us ANOTHER ROOM ..this room was no different just as dirty I said this is enough, We went back to the desk and I said I want the manger to come with me to see the room so she could see for herself just how BAD the rooms look and smell. I showed her the really bad stains on the blankets , the dirt on the floor, the dust everywhere... I said this is the 3rd room that I have looked at and all 3 roooms are
dirty. I want my money back. She did not give me any problems returning my money . the only good I can say about the manger at Tropical Winds is she return my money.. I was very sad with the up keep of this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC