My search for a hotel had two criteria: in-room wifi and breakfast included. This hotel promised both and delivered neither; worse, the management and staff really didn't see a problem with failing to deliver on promises. The web site was clear when I made the reservation: continental breakfast included. When I pointed out that my booking was based on including breakfast, they shrugged it off with "that doesn't start until the 30th" (the day after our 4 night stay). They claimed that someone stole the router from our floor, and we had to go to the lobby for wifi--which was slow and undependable. They didn't seem too interested in replacing the wifi or even see that not having it was a problem. Overall: the facility is a bit beat but adequate and seems to be in line with neighboring properties; the management and staff are friendly but clueless in terms of customer service.
There is a great little independent breakfast/lunch restaurant in the same building as the hotel but only accessible from the road to the beach.
- Daytona Hotel Beach
