We read Tripadvisor reviews which lead us to the Sun Viking Lodge, mostly for the waterslide and the ability to for a suite rather than just a room. We stayed over Thanksgiving. First, I agree with many other reviewers- this place is dated. Our room was clean but....could use updating. Kitchen- provides dish soap, one dish towel- paper towels holder, but no paper towels. Fridge was clean. Stove was old, foil on the burners, but clean overall (we did not use during our stay). The staff was very accomodating. They were nice and eager to honor requests. I didn't realize the poolside cafe was seasonal which was a little disappointing, also we read the pool hours and my son was ready to do at 9:00 but the waterslide doesn't open until 10:00. We stayed during the turkey run so no fault to the motel staff- it was loud in the morning when the cars where heading off to the race track. In the early hours it seemed some of the cars were in our room as they were preparing to head to the track. Now- the reason that I was reluctant to review- my 12 yr old son and I believe our room was haunted. The first night I wrote off the weird happenings and the woman's voice
I heard as a dream and a couple nights of not sleeping very well. However, when my son asked if I heard the woman after the second night, I knew it wasn't just my imagination. I don't believe in ghosts, but this experience has changed my beliefs. Due to the fact we were checking out that day, no need to change hotels. The presence wasn't harmful but there was definitely a presence. I read the place was once owned by a family from NY (1940's)- when I got back I researched if anyone else experienced anything weird ironically- another NY'er felt the presence- I don't know maybe somewhere back in time, something happened in that room and there is a relationship to NY- I wouldn't not stay because of this, I might however avoid this room- overall, the place is trying, it is clean, a few improvements could be beneficial. It was definitely a different experience during our stay- especially between 3-5 a.m. !!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 December 2011
I would like to thank this guest for taking the time to send in her review. I am happy to share some of our great new improvements; some completed and some being done as I write this reply, that may help with the “dated” look this guest mentioned. We have spent almost $600,000.00 in the last year which is not an easy task, going deeper in debt. during such a slow economy! We started with all with new beds and new comforters in all 91 rooms, replaced all mechanical equipment of both elevators, new carpeting in all 91 rooms, a new large shade awning near our indoor pool, all new “top of the line” sofa beds, new upholstery on all guest chairs, new wall tile in all kitchens in 8-story bldg., all new curtains, bolsters and bed throws in all rooms in the 8-story bldg., complete resurface of outdoor pool, resurface 60-ft. waterslide and paint exterior of the 8-story bldg. Certainly, in a better economy, we’d do more.
Once again, I agree with the reoccurring comment that “our staff was nice and eager to honor requests” we get this comment all the time! We usually schedule the waterslide to open at 10am because of its popularity, the fun everyone is having on the slide, may disturb guests who may want to sleep in, if we open it earlier.
I apologize for our Kafe only being open seasonally, February thru Labor Day. Average daily sales in our off-season were running $18 per day in 6 hour time period.
We are not sure how to reply to being haunted. We did have Ghost Busters come and check and . . . NOTHING! On a more serious side, the actual buildings and all rooms, were not here in 1940 as suggest by this guest; the buildings were completely newly built in 1971 & 1987. As far as the voice this guest and her son felt they heard in their room while sleeping; perhaps, due to the special event in town, the Turkey Run Classic and Antique Car Event, there may have been some guests returning to their rooms very late at night talking and laughing close to the outside of this guest’s room or exterior hallways.
Once again, we are sorry if we did not live up to the expectations of this guest. Daytona Beach is a wonderful destination and our beach is one of the most beautiful beaches you will find. Thank you again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC