I reserved my room for this stay on the Days Inn website to include an additional person in the room. The website asked me to enter my credit card information in order to receive the discount for online payment, so I did. When I arrived, the attendant, who I apparently woke from her nap in the back room, said that I did not pay on-line even though she had a print out of the reservation. With protest, I allowed her to re-swipe my credit card, only to find that they charged me 50 cents more per person than the price quoted online. When I brought it up, the attendant called the manager (i guess) from the back room. They began talking to each other in another language and when finished, the manager said, "what is it? 50 cents? Jesus Christ!!! just give it to her! He then slammed open the cash drawer and has me sign for 50 cents. When all of that is settled, I'm told that my room won't be ready for another 20 minutes, even though I arrived shortly after 3 pm. Once in the room, later on that night there were bugs. Many, many bugs that could fly. My husband ended up killing the things because I didn't want to call the manager to have him swear at me again. The shower head was broken and the next day, even though i asked to have the sheets changed, they only made up the bed. The breakfast was lousy. There's a train that runs by at 3 am and blows it's horn. (seriously!) When i complained to the main Days Inn Customer Care line, they apologized profusely and said that they would issue me a $25 gift certificate. A gift certificate that does not cover the cost of one night stay, which means I'll have to spend money to make use of their apology. I WILL NEVER STAY AT ANOTHER DAYS INN AGAIN!
- Daytona Beach Days Inn
