This is a pet friendly hotel. We stayed over a holiday weekend, so it wasn't the best price of the season.
The staff was all very friendly, from the front desk to the complimentary buffet servers.
Only one elevator worked on the first day, but a repairman came out and had it operational for the rest of the weekend.
Our room had no towels or washclothes upon arrival and the front desk had none to give out. There weren't any towels at the pool either. Over the course of the next day, I finally managed to amass four towels and washclothes, for our family of four. When housekeeping came to clean the room, one full set was removed.

I arrived at hotel and they said they dont have cribs and on there website they say they due, Upon arrival @ 430 on 9-2-2011 we arrive in room 423 only to have no towels and no hot water we called down to desk and they informe dus they had no towels so we waited , we then went down stairs and made formal complaint abouthot water and asked if they oculd provide us with a roll away bed, they said yes and said they would bring it up shortly,@ 4 AM WE STILL had not receieved a bed and the AC unit caught fire at the plug and went out, Furious i called hotels.com where i rented room for 3 days and they spoke to hotal manager and said they would move us to a different room. upon going down stairs to get a different room the manager paul i think his name was wante dme to pay more money for a different room adn if i didnt he couldnt move me. then after requesting owners name i asked to see room , We both went to room 511 and upon entering the room it had no towls mold all over walls and we have pics of all this and no hot water, so we go back down stairs he puts us in room 315 we get there and of course no towles but we have hot water by this time it is 6 am and we still not bathed or slept i was furious. So i tried to leave hotel but no manager is availabe to authorize me a refund so we are stick here we laid down around 9 only to be woken up by pur room fire alarm is going off no cooking or smoking was going on,i called down stairs and paul again said i dont know how to fix it to unplug it , Im sorry i feel unpluggin a smoke detector is unsafe and i couldnt believe they asked us to do so .I would like to file a formal complaint to division of hotels and restaraunts at this time..

The hotel needs updating!! That would be the worst part. Old bed and frame, carpet seems old. Breakfast was good (no frills). It was a great place for a girls getaway week. We did not go to stay in the room the whole time so it was fine. Friday and Saturday night got a bit loud with the younger party crowds outside all night. Great for families with children the rest of the week. The cleaning staff was VERY willing to clean even if you were still in bed and forgot to put the DO NOT disturb tag on the door. She was a sweet lady. I would go back for the price and location.

Me and my husband came down from WV for a mini vacation. Booked the hotel through travelocity. I had previously read some reviews and was wondering if I had made te right choice. Got down here and all of the nasty reviews were totally wrong. Great service, clean rooms and bathrooms. And any room has an awesome view of the beach. If you were any closer to the ocean you would be in it. Its totally affordable and you get your moneys worth! I would definately stay at the alantic resort ocean palms again anytime!