The grounds are beautiful... villa is spacious... price is amazing... accommodations are perfect for a get-a-way, 20 mins from all the sights of Orlando, yet secluded enough to enjoy !! I may be confused as to what the $65 'cleaning fee' is really for, because two of the four sleeping areas had dirty linens !! Unbelievable... Yes, there is a washer & dryer and that's exactly what we did, but NEVER should you pull down the comforter and see dirt and hair on the sheets... a small spider on the bed, that can happen in florida, but not the 'dirt' throughout the sheets... had to sleep on top of the comforter and do 'laundry' the next day !! The front desk staff was pleasant enough, but certainly has not heard of service recovery... We also had two fishing poles stolen from the parking lot.. granted, we left them out there too long and there is a disclaimer from the management re: not being responsible for items in the parking lot.. that surely is a red flag and sure-enough, our fishing plans were altered... Other than the 'little' disappointments, we will definitely visit again... We will just be better prepared... Maybe we could keep our 'cleaning fee' next time and just take care of it ourselves .....LOL I would still recommend this resort, just add the fine print............
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