Recently stayed at the Omni as a guest of the hotel from a previous unsatisfactory visit. This experience was overwhelmingly better than the first. The room and service were top notch. The staff was extremely friendly and helpful, the room was very clean, and the overall experience was outstanding. Although it is a little off the beaten path, but very close to Disney, I would recommend this hotel to anyone looking for a relaxing getaway.

Our conference was here, and we had stayed here the year before without any particular impression either way, so we had no expectations. But WOW. What a change!!! There were an abundance of towels, which really gave a sense of comfort, even though we didn't use all of them. Hotel is spotless, every single employee was well trained and behaved as if they were personally invested in our satisfaction. Our mattress and pillows were fabulous, although another colleague said theirs was not, so check for renovated room. Our room was truly beautiful, and "perfect" --- with no signs of wear --- no peeling paper, and no allergy producing scents or annoying chemical odor. It was as if every single detail had been lovingly attended to. I wouldn't usually notice this type of thing, but it was SO noticeable. All about the hotel, I observed excellence. The care they are giving to every public and private space is downright amazing to me. Even the banquet food was good, with tender filet mignon (shocker), and a great chicken parmigiana lunch. We ordered room service 3 mornings; each time it arrived 10 minutes prior to our requested time. I finally figured out that that is their goal. (under-promise, over-deliver). Finally, on the last day, they forgot an order of toast. Aha, I thought. A flaw. But when I called, they warmly and immediately took charge, and assured me that it would be up on the next out-go from kitchen. I timed about 3 minutes. As a business owner, I am fascinated when a business gets it right, and this one is worthy of study.

We stay in the Omni Villas right off the gold course. A 2 minute way from the pools and main hotel. We like it because it is like a beautiful mini apartment. The two bedroom has another small room with a sleeper sofa...so for me its like a 3rd bedroom. I have have 4 kids...ages 6-17.

Moe the waiter at breakfast will serve you coffee and always takes care of us. The villa concierge even ran to 711 for us to get snacks. The pool and lazy river are great. It can get crowded...so i get up to get a chair in the sun.

The kids programs are great and if you eat in Davids and leave your child in camp omni...its half off...and your kids come home with 5 art projects and have dinner(you order for them) Its included in the hourly rate.

The Mears transportation isn't the greatest...we rent a car...go to downtown disney etc...

We go back every year...and love it!!!

This is my second time to stay at this hotel. Both times for a convention.

Nice hotel inside and the grounds are very nice. But (and it is a BIG but), there are many things with this hotel that are poor:

(A) Location --- if you don't want to eat in one of the over-priced resort restaurants, you will have to drive to off-site place. Near to the hotel, the only option is a Chili's, a McD's and a small Chinese place.

(B) Price -- everything is way over-priced here. They charge for parking, despite having a huge lot with nothing around the hotel. They charge more than $2 for a can of Diet Coke. Even at conference rate, the per night price was $199.

(C) Internet --- included in room fee but extremely slow.


So, this is nice place to stay but it is not convenient and over priced.