I was hesitant to stay at this ESA after reading the below review, so I toured the hotel before booking my stay. The room I saw and the room I ended up staying in had absolutely no bed bugs.
I spoke to a staff member about the issue and he told me that there had been a guest who got a rash and blamed it on the hotel having bed bugs.

I thought I had a reaction from one of the dogs at work but it ended up being bed bugs all the time. I was reading a book and they started crawling in my bed. I had bites everywhere in my body. I was traumatized. They changed me rooms in the same floor, guess what? More bugs.. they took me to the hospital to get checked, washed all my clothes and then changed me to another ESA hotel location. Both hotel were the same, DIRTY, Filthy rooms!! They do not clean. DO not STAY HERE EVER!!!!!

Location good, price right, but oh my goodness the entire building smells like smoke. They claim to have non smoking rooms, but both rooms we were in I almost suffocated.
I'm sick now just staying here overnight. The lobby, elevator, hallways, and room- carpet, walls, sheets, bedding, everything smell like smoke. For someone who is pregnant this is totally unacceptable. Non smoking means non smoking. Would not recommend this hotel for anyone except, well, smokers.

The staff was very friendly and helpful. Our room was neat and clean and housekeeping was excellent. We were very pleased with the location. The hotel was walking distance, say 15 minutes to everything, shopping, restraurants and church. We had no need for a car.