My kid is a student at UM and I help her unpack and pack. I go down for a quick trip and don't want to spend a lot of money for a hotel that I only sleep in.
I think this place has gotten a bad rap from people that expect more. For $75 (or so) a night, it's fine. This hotel is an old style hotel. If you want amenities, don't go here.
If you want clean sheets, clean sink, a bathroom that works, this place is fine. Continental breakfast has bad coffee but OK fruit. (Who cares... walk three blocks and there is a Starbucks...)
I have stayed here 3-4 times and plan to go again.
I can't vouch for phone system but recommend you use your cell phone. If you need to be online, go to Starbucks three blocks away and use T-mobile (or get an broadband wireless card). Note: You can still use the Starbucks T1 by parking outside even after hours.
Staff tries to be helpful but English (and Spanish) is not primary language.
I've never had a problem but, as they say, your gas mileage may vary.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC