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Days Inn & Suites Clermont – reviews, photos

2.0 of 5
20390 North US Highway 27, Clermont, FL 34715
Hotel amenities
Days Inn & Suites Clermont
Days Inn & Suites Clermont
Days Inn & Suites Clermont
Days Inn & Suites Clermont
Days Inn & Suites Clermont
Days Inn & Suites Clermont
Ranked #8 of 17 hotels in Clermont
3.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    6
    3
    10
    3
    3
Date Rating
Lima, Ohio, United States
1 review
“Great Florida Vacation”
5 of 5 stars Reviewed 17 January 2012

My husband and I stayed at the Days Inn & Suites in Clermont, Florida during the Christmas season for three weeks. We found the rooms to be clean, comfortable and quite enjoyable. We had a great time swimming in the heated pool with other friends staying at the hotel. I would recommend this Days Inn due to the friendly staff, pricing and cleanliness. We are planning another trip this winter to central Florida and will stay at this Days Inn again.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mary B about Days Inn & Suites Clermont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Chenoweth, Front Office Manager at Days Inn & Suites Clermont, responded to this review
1 February 2012
Thank you very much for your review. We look forward to seeing you again, and hope to make that stay just as enjoyable as the first (if not better).
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Stacy, Minnesota
1 review
1 helpful vote 1 helpful vote
“Not someplace for your family trip.”
1 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

This hotel is worse than terrible. When we checked in we went to our room to find a strong smell of sewage. We went back to the front desk to ask for a new room and told them about the smell.They acted suprised of the smell and gave us a new room on the 2nd floor. We walked to our room and found the sewage smell in various areas around the property. The smell was not noticable in the room but the room was dirty; including hair in the tub. The next morning we went down for the free continental breakfast to wait in line behind the cleaning crew to get what was left and wait for circuit breakes to be reset as you can't use the toaster at the same time as the microwave. Acctual address is 20354 US Hwy 27 about 4 miles down the road from the address listed. The reason for this deception is so when you look on Google maps you won't see the sewage treatment plant directly behind the hotel. The hotel is 40 miles from the attractions. We were booked for the week at this hotel but did not return after the first night. When my wife called and told then of our experience she asked them about the sewage plant the person she was speaking with giggled as she adimtted they do get complaints of the plant, but we were not offered a refund.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jon T about Days Inn & Suites Clermont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Chenoweth, Front Office Manager at Days Inn & Suites Clermont, responded to this review
13 January 2012
Very rarely, we do indeed experience smell issues with a few rooms as a result of the water treatment plant adjacent to the property, but as in your case we always move or allow our guests to cancel if the problem is experienced. I am glad we were able to move you to a room without this issue but disappointed that you were displeased with that room. Every customer’s satisfaction is important to us, and we would have gladly corrected the situation had we been aware. I sincerely apologize for the issues with the circuit breaker the morning you joined us for breakfast. We had not experienced the issue prior to that week and it has been resolved now. I'm disappointed to hear that when you called back, you felt that the staff member you spoke to didn't take the issue seriously; we strive to satisfy all of our guests and to resolve any issues promptly and professionally. Please feel free to call back and ask for myself or our General Manager: I am confident we can come to a more suitable resolution.
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Seminole, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“going down hill”
2 of 5 stars Reviewed 18 December 2011
1
person found this review helpful

We have stayed here in the past, each time we go back it goes down hill a bit more. they had small fridges/microwaves - they are now gone & they will put one in room for a fee, We get a smoking room - they back of the building - very creepy. People sitting in cars. I think they rent some of the rooms by the hour.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask katherine b about Days Inn & Suites Clermont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Chenoweth, Front Office Manager at Days Inn & Suites Clermont, responded to this review
13 January 2012
I'm sorry that you felt uncomfortable by other guests staying at the hotel; however, I assure you we do not provide hourly rates. Ensuring the safety of each guest is very important to us: We have an excellent relationship with our local law enforcement, and if another guest makes you feel uncomfortable, we are happy to address the issue. Our grounds are also monitored by video camera. With regard to microwaves and refrigerators: since our open in October of 2007, we have always charged an additional fee. However, it is possible that on one of you previous stays we had not removed the units prior to your arrival: we would not have charged you in that instance. In the last year we have taken exceptional steps to improve our guests’ experiences and have had our guest survey results improve accordingly, with each of the last nine months better than the one before. I say this not to discredit your experience, but with hope that you’ll consider staying with us again at some point in the future. Please feel free to contact myself or our General Manager directly; we’ll gladly extend a complimentary night on your next stay and make arrangements to ensure it is a positive one.
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Florida
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Better than expected”
3 of 5 stars Reviewed 28 November 2011

I stayed here with my daughter's softball team for a weekend tournament and was leery about this place, especially because they offered us a too good to be true rate. But it wasn't bad. The rooms had no frills but were clean which was more important to me. The air conditioning worked well, there was no funny smell in the room, which was a relief. The beds were not the most comfortable. The staff was friendly and check in/check out was very fast and easy. The pool and pool area were very nice. Great spot to hang out at night. Plenty of tables and chairs. There is a washer and dryer on site. It is $2 ( in quarters) for each. There is not much in the area. It is about a 10 minute drive to the restaurants, which was fine for us. Continental breakfast consisted of cereals,bagels,pastry,muffins,toast,juice,coffee,tea,hot chocolate. I would actually stay here again for a short stay with the team.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Floridabusybee about Days Inn & Suites Clermont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Chenoweth, Front Office Manager at Days Inn & Suites Clermont, responded to this review
13 January 2012
Thank you for your review. The area is developing, and we expect to have more dining options available in the immediate area in the future. There are, however, a few good delivery options and there is a great Thai restaurant just across the street. We are so pleased that we were able to pleasantly surprise you. We pride ourselves on being an affordable alternative and continue to work to improve each guest’s stay with careful consideration of the feedback we receive. We hope to see you and your team back again soon.
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Pensacola Beach, Florida
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Not bad”
3 of 5 stars Reviewed 13 October 2011

clean and comfortable the price was right. no restaurant near by. just a gas station. if passing thou I'd stay again ..

  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask ed12_10 about Days Inn & Suites Clermont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Chenoweth, Front Office Manager at Days Inn & Suites Clermont, responded to this review
13 January 2012
Thank you very much for your positive review and for your patronage. We expect to have more dining options in the immediate area in the future, but you’ll be pleased to know that there are additional delivery options now (a great Italian restaurant!) and a well-reviewed Thai restaurant across the street. I hope we will indeed see you again and know you’ll appreciate our continued improvements.
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Additional Information about Days Inn & Suites Clermont

  • Days Inn Clermont
  • Clermont Days Inn
Address: 20390 North US Highway 27, Clermont, FL 34715
Price range (per night):* INR1,951 - 3,121

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