We stayed in this hotel for our New Year's vacation. The place was terrible. The linens and towels were not clean. There was someone's hair all over the linens and towels.

I was pleasantly surprised with the Inn. I was able to use the amenities at the Summerbay Resort across the highway. A shuttle was also available to transport me to the resort or the Denny's that was also across the road., I had a microwave and refridgerator in the room. If you are just looking for a good motel close to attractions but out of the really high traffic surrounding Disney this is the place.
I did ;purchase my week end at Summerbay from a timeshare marketer so I expected the timeshare pitch. I figure the two 'disney tickets were worth the hassle. I enjoyed the New Years Eve pool party (with live entertainment).
I have stayed at the actual resort twice so I knew what was available and how to use it.
The staff at the Inn were friendly and helpful.

Has anyone here had any luck getting a refund,and or thought about contacting the Better Business Bureau or even the Department of Health maybe if a group of us stand up to the way Summer Bay in scamming people, lack of customer concern and the condition of the hotel we'll be able to help other people before this happens to other people.I havent even stayed at the hotel but I booked it once I read the reviews I refuse to stayed with my kids and Summer Bay refuse to help me other then to say pay more to upgrade which is point less because I've paid over $200 for 1 for a hotel thats only $40 a night that misleading in its self and 2 is the Holiday really an upgrade. Im gonna look into what can be done by the Florida officials this cant possibly be legal...

This was not the resort we thought we had purchased tickets to stay at but the hotel was a quint little nice place It was Quiet clean adn had everythign you needed there were a few special touches that made it really nice. NOw the Time share tour was a real joke we said no like 5 times then to no prevail they kept on after the 90 minutes turned into 3 hours I was pretty pi**ed off and i told them that also. But as far ar the hotel it was nice not a honeymoon suite but very quiet and clean with a few great touches.