We normally get an upgrade since we're platinum priority members, but didn't want to take a chance of not getting the kitchenette that was available, so we paid the higher price. How unfortunate that their "kitchenette" as the same type bar that many HIE have in their regular suites (small sink, small fridge, small microwave....NO plates, utensils, etc...certainly not the usual definition of "kitchenette"). Also the TV (old style) had a distorted speaker. After talking with Diana, she did reduce our rate for the remainder of our stay. Also I believe the next morning the TV had been replaced or fixed. The room was quite spacious with basic needs in it, but a VERY hard bed. On a positive note, all of the staff we encountered were friendly & the room was definately clean with plenty of towels. We probably won't stay here again because we prefer a more modern room.
- Holiday Inn Clermont
- Holiday Inn Express Clermont
- Clermont Holiday Inn
