We have a vacation home in Clearwater and this year we decided to spend our New Years Eve on the beach with our best friends that came down from Canada. Prior to booking our hotel, we visited the Holiday Inn at Clearwater Beach and dined at Jimmys. We also asked to view several of their room types. The first gulfview room was on the second floor and looked directly at the rooftop on the restaurant, very misleading for a gulfview! There was not any water in sight, only a roof! Next we viewed another gulfview room on the 5th floor and we happy with the view and updated furnishings. This was the first week of November so we proceeded to make our reservations for New Years, requesting the proper GULFVIEW rooms. Very excited, we arrived at the Holiday Inn Clearweater Beach on New Years Eve at 130 pm. We were prepared to for the 4pm check in, it was a nice day so we wanted to begin our stay with lunch, swim and a toast with our guests. Well, the first shock was the attitude of the clerk at check in, who insisted that we booked only a WATERVIEW! When we supplier our reservation confirmation she then said abruptly she was sold out and all that was available was the beautiful roof view (at the cost of 225 per room). AMY, the manager on duty was called and also in an extremely abrupt manner, insisted that we did not know the view from our rooms. She then demanded that we return at the correct check in time. Not a problem, we went to the pool! Waited endlessly for drinks and to order lunch. Returning at our checkin time, Amy said there nothing she could do and ALLOWED us to see the rooms, 210 and 408! Roof front and wall front, not a glimspe of water! We promptly left the hotel and returned home! We are regulars at Jimmys and have struck them from our books completely HAPPY NEW YEARS TO THE HOLIDAY INN CLEARWATER BEACH!!!! STAY AWAY!
Room Tip: Very misleading room type,even if you upgrade and pay the premium for a gulfview and end up with a w...
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