I thought the reviews that I read about this hotel may have been a bit exaggerated. They were not. please read all the reviews and believe everything everyone has written. The room we stayed in had the toilet overflow and the carpet was soaked. The toilet overflowed on us and they would not move us. they did fix the toilet but the carpet was wet all 4 days we were there. The air conditioning also not on when we arrived, not at all, so before we left I turned it on and left. When we returned it was still warm in the room. Maintenance came and said that the dial on the air conditioner wasnt the right one and that I had it on heat. It was a miserable evening till it got cool. I think that thier definition of continental breakfast differs from mine. It consisted of milk, coffee break a toaster and some cereal. By the second day Cereal was gone. It you wanted anything else you could purchase it.
Room Tip: We were her for 4 days. It was not the best neighborhood, I would advise getting a different hotel.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 July 2011
Thank you for taking the time out of your schedule to fill out tripadvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
If I can provide any assistance, don't hesitate to contact me directly at 727-791-1100.
Sincerely,
Heather Johnson
AGM, America's Best Value Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
